Noah Waddell

Noah Waddell

Customer Service Representative

Followers of Noah Waddell23 followers
location of Noah WaddellMelbourne, Florida, United States

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  • Timeline

  • About me

    Project Manager/Roofing Sales Representative

  • Education

    • Alpha Omega Switched On Schoolhouse

      2000 - 2014
      High School Diploma
  • Experience

    • 24-7 Intouch

      Apr 2019 - Jul 2022
      Customer Service Representative

      Customer service representative. Managed large amounts of inbound and outbound calls in a timely manner in both English and Spanish; identifying customers’ needs, clarify information, research every issue and providing solutions and reconizing opportunities to upsell companies products and services.

    • Conduent Guatemala

      Jul 2022 - Jan 2024
      Royal Caribbean Customer service representative

      Guest service representative for Royal Caribbean and Celebrity Cruises. Specialist in ground to sea services.

    • Covenant Roofing and Construction, LLC

      May 2023 - Jan 2024
      Project Manager

      Planned and managed multiple large roof projects replacing new roofs with high quality product. Provided communication and coordination between the job site and office. Supervised and lead 1 to 2 crews or more on a daily basis assuring the project was being built in a timely manner and that it exceeded the building code requirements while keeping homeowners in communication and up to date with the job progress. Transported materials needed for each job. Reviewed work in progress to assure schedules are being maintained and made necessary decisions to keep production moving forward. Measured roofs giving an accurate measurement in order to complete the job with minimum waist. Scheduled inspections for jobs. Inspected jobs that were completed, that they pass the local inspection requirements. Kept an organized file for each job with proper documentation. Dealt with multiple collections for large sums of money upon job completions on a daily basis, showing great customer service and assuring customer satisfaction with each job. Met weekly financial goals for production. Recruited and trained crews needed for jobs. Kept inventory of materials and managed the warehouse. Show less

    • 3MG Roofing and Solar

      Jan 2024 - Jul 2024
      Roofing sales representative

      Roofing sales representative for 3MG Roofing and Solar

    • Tech Systems Roofing

      May 2024 - now
      Project Manager
  • Licenses & Certifications

    • Enhancing Presentation Designs in PowerPoint 2019 for Windows

      Skillsoft
      Dec 2022
      View certificate certificate
    • Creating Presentations

      Skillsoft
      Dec 2022
      View certificate certificate
    • Forklift Certification

      Forklift Safety Training & OSHA Certification
      May 2023
    • OSHA 30-Hour Construction

      University of South Florida
      Feb 2025
    • GAF care

      GAF
    • Getting started in Excel 365

      Skillsoft
      Dec 2022
      View certificate certificate