Brianna H.

Experience

• 

  McDonald's

  Apr 2012 - Aug 2016

  Crew Trainer

  Worked with a diverse customer base where I was responsible for training new employees in various work stations. I was also given the task of sending individuals on breaks and delegating tasks to my co workers in order for the store to run efficiently and smoothly. Worked front counter, drive thru and grill as mangers trusted me to help out wherever need be. Also was a Drive Thru leader and had to ensure drive thru times were fast, people were in the right positions and that upselling was being done with every order. Show less

• 

  Curve Lake First Nation

  Apr 2015 - Aug 2015

  Day care Supervisor

  Day Care Supervisor and was responsible for the security and well being of the children. Created activities, helped prepare lunch, ensured the children were safe and helped take care of the children. Ensured the Day care was kept sanitary, children were accounted for and that all kids enjoyed themselves.

• 

  Carleton University

  Jul 2016 - Apr 2019

  Welcome Centre Representative in Athletics

  Responsible for interacting with members of the community and students at Carleton. Knowledge with the Class data base, word, excel and various other programs. Process gym memberships ,summer camps, adult leagues etc. Also responsible for answering phones and returning phone calls to clients. Further more offer tours of the facility's to clients.

• 

  Victoria Secret

  Jun 2017 - Aug 2017

  Retail Associate

  Cashier for seasonal position. I was responsible for handling cash, interacting with customers and keeping a clean workplace. Also responsible for promoting sales, meeting daily tasks and upholding the standards set within a highly respected company.

• 

  Yes shelter

  Jul 2018 - Sept 2018

  YES Shelter For Youth and Familys

  • Responsible for documenting confidential information • Interacting with clients and handling confrontations • Researching resources in the Peterborough Community • Cleaning the shelter • Handing donations • Preparing meals/lunches

• 

  Ted Baker

  Sept 2019 - May 2020

  Sales Associate

  -Responsible for processing and completing large transactions -Maintained and upheld the appearance of a luxury clothing brand-Held successful relationships with important clients -Received awards for best client interaction & Highest ADH (Average Dollars per Hour)

• 

  YES Shelter for Youth and Families

  May 2020 - Aug 2020

  Indigenous Transitional Housing Worker

  -Helped youth transition to live independently-Provided advocacy and case management -Provided crisis intervention -Supported youth in various aspects of their life

• 

  Wabano Centre for Aboriginal Health

  Sept 2020 - Oct 2021

  Addiction Counsellor and Case Manager

  -Provide clients with support and advocacy -Participate in outreach with the community -One on one counseling/crisis intervention -Provide Referrals as needed-Prepare and support clients pre/during and after treatment -Provide a holistic approach, based in cultural healing

• 

  Inuuqatigiit

  Oct 2021 - now

  Youth Substance and Wellness Counsellor

  -Provide high-quality individual and group counselling services using a harm-reduction approach -Help clients examine their wellbeing including substance use, developing life skills, coping strategies, and engaging in healthy recreational, cultural, and social activities in the community;-Ensure use of trauma-informed practice to support clients and provide culturally and linguistically relevant service;-Respond appropriately and in a timely manner to crisis situations involving clients; including assessing and addressing risky behaviour (self-harm, suicidal ideation);-Provide clients with thorough and effective case management;- Refer youth/parents to appropriate services as required and document the results of these referrals;-Utilize harm reduction and evidence-based therapeutic approaches;-Provide education and support in the distribution and use of Naloxone kits; Show less

• 

  Indigenous Services Canada | Services aux Autochtones Canada

  Jul 2023 - now

  Senior Project Officer