Jignesh Patel, BBA

Experience

• 

  McDonald's Restaurant of Canada

  Jun 2000 - Nov 2006

  Swing Manager

  • Managed the restaurant making sure that every position is filled, proper procedures are followed, and ensure that the restaurant is running efficiently • Completed daily bank reconciliation is all balanced after every shift and ran daily bank deposits each day• Managed inventory by placing orders to our supplier to make sure we meet stock requirements also importing that data into our inventory managing system • Handled customer complaints and ensuring customer are satisfied with their finished goods • Coached and trained new employees on McDonald’s procedures and policy and making sure they understand each position of the restaurant Weniger anzeigen

• 

  ITM Instruments

  Nov 2006 - Nov 2009

  Technical Sales Specialist

  • Led the implementation team by coaching and training employees on the new accounting, point of sale and inventory management system• Received award recognition for achieving high sales (over $250K) in a month• Handled 40-50 phone calls daily by providing exemplary customer service and technical support• Following up with customers on their inquiries in a timely manner, resolving any issues, and to collect payment from outstanding accounts• Provided quotes, processed purchase orders, and managed invoices for over 50+ customers daily• Provided various product training to customers and vendors by setting up a demonstration, providing product information and technical support• Reviewed all vendor/customer invoices, purchase orders, and voucher packages for any errors and approved payments by verifying all cheques• Created monthly sales reports and use different financial analysis tools in order to improve the overall business such as: customer inbound calls and sales revenue Weniger anzeigen

• 

  Purolator Inc.

  Nov 2010 - Jul 2015

  Workplace Trainer / Warehouse Labourer

  • Make sure all employees follow Purolator safety policies and ensure the safety of fellow employees by carrying out daily safety checklist which results in no incidents in the workplace• Coaching employees to apply efficient and safe work methods that enhance the employee performance. I also train new employees in various positions in the warehouse • Cross trained employees in different stations making work production more efficient and more effective • Daily unload, sort and scan 4-10 freight trailers and demonstrated analytical skills by sorting over 1000+ packages and making sure that each package goes to the correct designation Weniger anzeigen

• 

  City of Edmonton

  Jun 2012 - Jan 2022

  Trim Crew Leader- Operator I/Labourer I

  • Led the team daily in various locations in Southeast Edmonton to make sure that parks, roadways, and walkways are clean and cut• Performed park services by cleaning picnic sites, playgrounds, and various City of Edmonton amenities • Performed basic timekeeping and payroll administration, included filling out time sheets to ensure employees' hours are recorded daily• Handled residents’ complaints in a professional manner regarding parks, roadways, and walkways• Trained and developed new employees on how to properly use each type of equipment and making sure they understand safety procedures • Operated equipment including: tractors, trimmers, blowers to help complete daily tasks Weniger anzeigen

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  Oilers Entertainment Group

  Jun 2016 - Jan 2022

  Guest Experience Area Supervisor
• 

  Canada Revenue Agency - Agence du revenu du Canada

  Jan 2017 - Apr 2017

  General Service Technician
• 

  Service Canada

  Jan 2020 - now

  • Business Expertise Advisor

    Jun 2021 - now

  • Payment Service Officer

    Apr 2017 - Jun 2022

  • Service Canada Benefit Officer

    Jan 2020 - Jan 2020