Tshepo Selepe

Experience

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  Arise Studios

  Jan 2024 - Oct 2024

  Video Editor
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  OneCart

  Jun 2024 - Mar 2025

  Online Shopper

  Shopping Duties1. Browse online marketplaces: Browse online marketplaces like Amazon, Walmart, eBay, etc. to find and select products.2. Select products: Select products that meet clients' specifications and budgets.3. Add products to cart: Add selected products to the online shopping cart.4. Apply coupons and discounts: Apply coupons, discounts, and promo codes to reduce the total cost.# Communication Duties1. Respond to customer inquiries: Respond to customers' questions and concerns about their orders.2. Confirm order details: Confirm order details with customers, including products, prices, and delivery times.3. Provide order updates: Provide customers with updates on the status of their orders.4. Resolve customer complaints: Resolve any customer complaints or issues that arise during the online shopping process. Show less

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  Bathu Group (Pty) Ltd

  Oct 2024 - now

  1. Follow up abandoned checkouts2. Reach out to potential customers through cold calls 3. Use pre–written scripts to market products to customers while keeping them engaged 4. Create draft orders for customers to complete their purchase through 5. Follow up on created draft orders to maximise sales conversions6. Keep and maintain thorough knowledge of products , their applicability and market appeal 6. Keep a detailed record of calls and sales

  • Customer Service Representative

    Mar 2025 - now

  • Pick Packer

    Oct 2024 - Mar 2025
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  Bright Star Tutoring

  Mar 2025 - now

  Social Media Manager

  Content Creation & Social Media Management• Develop and post engaging, high-quality content on platforms like Facebook, Instagram,and TikTok.• Ensure posts align with the brand’s mission of academic excellence and student success.• Monitor and respond to comments, messages, and inquiries professionally.Marketing & Brand Promotion• Implement strategies to increase engagement and attract more students.• Design eye-catching promotional materials and educational content.• Share success stories, testimonials, and interactive content to boost visibility• Run small-scale promotional campaigns when necessary.• Track engagement and performance to optimize content strategies.Customer Engagement & Public Relations• Interact with parents, students, and followers to build a strong community.• Promote tutoring services effectively through online channels. Show less