Maxine Pierre

Experience

• 

  Hewlett Packard Enterprise

  Oct 2011 - Apr 2024

  Directed sales operations – quoting, processing, booking, renewal and contract management of $3.3B install-base. Responsible for executive engagement and management of Aruba Services partnership. Defined and led business plans, POR and governance structure for delivery, customer escalations, pursuit, and sales. Managed global operational performance Operational Services, Professional Services and Consumption Services.Developed and implemented operational, business analytics and insights.Led alignment, global structure, governance and delivery policy across geographies and global teams. Managed e2e Global transition from transformation to operationalization of workflow tools and workforce plans.Implemented and led operational governance, and financial structure to manage CoD stabilization.Developed and designed business insight strategy: self-serve, automation and custom. Developed and implemented Technology Services Portfolio readiness globally.Managed strategic and operational aspects of the Technical Solutions and Account Domains. Managed solutions and complex product global readiness.Led Customer Solution Center workforce and business transformation to support the New Style of IT. Managed and led delivery readiness and global consistency across delivery teams.Built training strategies for employee development: personal, professional, and technical skills.Defined, documented, and managed Customer Solution Center capabilities, capacity and delivery value.Managed and led eSupport, including Knowledge Management and Automation Program.

  • Vice President HPE Services - Sales Operations

    May 2022 - Apr 2024

  • Sr. Director, Aruba Networks Services

    Feb 2020 - May 2022

  • Director, Global Operations and Governance

    Nov 2017 - Feb 2020

  • Director Global Solutions

    May 2015 - Nov 2017

  • Director Solutions and Account Domains

    Mar 2013 - May 2015

  • Director Delivery Readiness, Training, and Quality

    Oct 2011 - Mar 2013
• 

  UiPath

  May 2024 - Jul 2024

  Sr. Director Governance

  Led team of directors tasked with key strategic initiatives to meet and exceed corporate OKRs. Manage business review cadence, OKRs, KPIs and action plans.