Udhav Goyal

Experience

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  Accenture

  Aug 2019 - Jan 2020

  Software Engineer

  Worked as a Database Administrator for Mongodb and Mysql. Also used AWS for cloud services.

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  Deloitte India (Offices of the US)

  Jan 2020 - Aug 2020

  Cyber Risk Analyst

  - Enabled clients' safety efforts by helping identify suspicious activity, malware detection and irregular logins using SIEM tools such as Splunk and QRadar.- Conducted Financial Crime Prevention (FCP), Know Your Customer (KYC) Review and financial background review of bank’s customers to detect any misrepresentation of total assets or net worth as part of an Anti-Money Laundering project.

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  Deloitte

  May 2021 - Aug 2021

  Summer Project Intern

  - Analyzed and integrated SIEM (Security Information and Event Management) solutions for Guardian of AWS in the Cyber Risk Practice using AWS and Terraform.- Facilitated project management as well as client onboarding operational activities and generated an investment planning report for leaders of the organization to refer to.

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  Deloitte

  Jan 2022 - Jan 2025

  Business Analyst 2

  - Engaged with senior leadership and stakeholders to comprehend product enhancement requirements, subsequently generating user stories, epics, and wireframes based on their feedback.- Implemented GenAI-based features on the platform, including chat with documents (PPT, Word, PDF, and Excel), report (Deliverables) writer, workspace, and quick comps (auto peer company match).- Executed agile methodologies and led three workstreams/modules throughout the product life cycle, specifically in Real Estate, Corporate Notes, and Audit (Risk Assessment), generating 15% increase in platform usage (internal and external)- Directed User Acceptance Testing (UAT) efforts for various functionalities and workstreams, which included designing test plans, identifying the audience criteria, gathering feedback, and addressing the most important user issues with the technical team to build confidence for product release.- Delivered compelling product demos and presentations to prospective clients and stakeholders, which led to 34% increase in the number of client engagements and 20% increase in YoY sales.- Developed monthly KPI reports for leadership and publication on the product knowledge website, enabling leadership to identify key focus areas. KPI report included tracking month on month user activity (internal and external users), client engagements, direct margins, revenue distribution, top platform users and client success stories.- Engaged with platform users to gather customer insights and understand their user experience, translating insights into product enhancements that improved user satisfaction. Show less

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  Capital One

  Mar 2025 - now

  Senior Business Analyst

  Upmarket Acquisitions Credit Policy