Eugenio Dalida

Experience

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  Greenwich Pizza

  Feb 2010 - Jun 2012

  Assistant Manager

  • Ensures the highest Food, Service and Cleanliness Quality standards.• Leads staff during shift to achieve the highest level of customer service.• Ensures implementation of operational systems and procedures such as cash and security control, kitchen management, crisis management, customer service.• Assists in the proper training of all new employees ensuring their awareness and compliance to company standards, policies, rules and regulations and work procedures.• Assigned as head of marketing as part of our work division in which I do strategic marketing plan to increase sales and promote other business format.(e.g. Pizza Making Camp, Event tie up and Sales Booth). Show less

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  Starbucks

  Sept 2012 - Feb 2014

  Supervisor

  • Assisting Store Manager in executing store operations during scheduled shifts.• Deploys partners (employees) and delegates tasks so that partners can create and maintain the Starbucks Experience for the customers.• Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.• Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. Show less

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  Fish N Co Restaurant Pte Ltd

  Apr 2014 - Sept 2016

  Assistant Restaurant Manager

  • Assisting the Restaurant Manager in achieving business goal through effective management of day to day operations.• Communicates clearly, concisely and accurately in order to ensure effective store operations. Filters communication to the shift team as directed by the Restaurant Manager. • Resolve customer complaints in accordance with all operational guidelines, surfacing issues to the store manager when necessary.• In charge of administrative responsibilities like purchase, cost and inventories. Show less

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  Marina Bay Sands

  Sept 2016 - Jun 2020

  Captain

  • Completely understand and maintain all policies, procedures, standards, specifications, guidelines and training programs.• Achieve company objectives in sales, service, quality, appearance and sanitation of the establishment through the training of employee’s whist maintaining a positive and productive working environment.• Address guest issues during service according to company procedure, and report to the Restaurant/General Manager.• Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times. Show less