Saiteja Ejjigiri

Experience

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  Cisco

  Aug 2016 - Oct 2016

  Intern

  The internship project is focused on utilizing Cisco Packet Tracer to design and simulate various network scenarios for educational and research purposes. As an intern, you will work with a team of network professionals to design and simulate real-world network topologies, configuring routers, switches, and other network devices, and testing and troubleshoot the simulated networks. This will provide you with hands-on experience with Cisco Packet Tracer, as well as an understanding of network design and troubleshooting, and Cisco networking technologies and best practices. The goal is to provide you with a comprehensive understanding of network design, troubleshooting and simulating network scenarios using Cisco Packet Tracer, giving you an edge in the networking field. Show less

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  Siemens

  Oct 2017 - Apr 2019

  Java Developer
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  AT&T Labs, Inc.

  May 2019 - Mar 2023

  Java Developer

  Worked on AT&T Ticketing system for tracking and managing customer service requests and issues, allowing customers to submit tickets through various channels such as email, phone, and online forms, and assigns it to a customer service representative for resolution. The system includes a reporting and analytics component for tracking ticket volume, resolution times and customer satisfaction, integrated with other AT&T systems to provide customer service representatives with a complete view of the customer's account and history, to provide efficient and effective customer service, while also allowing managers to track and improve the performance of their customer service team. Show less

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  Nisum

  Mar 2023 - now

  Senior Software Engineer

  I worked under the Albertsons account as a Senior Software Engineer. In this role, I played a critical role in developing and maintaining the Safeway catalog backend systems for ABS (Albertsons Companies). This involved designing, implementing, and optimizing various components of the backend systems to ensure efficient and reliable operation. My contributions helped support the catalog management and data processing needs of Safeway, a key aspect of ABS's operations.

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  Albertsons Companies

  Apr 2023 - now

  Senior Software Engineer

  As a Sr Java Developer at Albertsons, I've been a pivotal contributor to our digital transformation initiatives, focusing on leveraging Java technologies to enhance our retail ecosystem. Collaborating closely with cross-functional teams, I've played a key role in crucial projects, particularly in optimizing our e-commerce platform and inventory management systems. Utilizing Java EE frameworks like Spring Boot and Hibernate, I've developed scalable backend services, ensuring a seamless shopping experience for our customers. Additionally, I've contributed to integrating our systems with third-party services and APIs, utilizing Java's interoperability features to facilitate smooth data exchange. Through my involvement in developing data analytics and reporting tools, I've empowered stakeholders with actionable insights for informed decision-making. Embracing agile methodologies, I've actively participated in sprint planning and task prioritization, fostering a culture of collaboration and innovation within the team. My contributions as a Java Developer have been instrumental in driving our digital transformation journey, delivering impactful solutions that optimize our operations and elevate our customer experience at Albertsons. Show less