Devan Bielefeld

Experience

• 

  UPS

  Jul 2012 - Aug 2017

  UPS Supervisor

  Supervisor for UPS where in responsibilities ranged from management of 20+ individuals at one time in order to reach daily/weekly/monthly goals set by higher management teams., to training and process change implementations for the betterment of quarterly reporting goals.

• 

  PPG Industries

  Sept 2017 - Sept 2022

  CMS Supervisor

  Responsible for first operations contact with new PPG customers for on-site material management.Created, established, and trained CMS implementation team on a brand new set of processes for smoother implementations with customers utilizing previous knowledge of excel and our internal Teams system. Responsible for the planning and implementation of new PPG customer sites from cradle to grave. As implementation is the customer’s first major experience with PPG, the responsibility for customer-facing abilities cannot be understated. Customer relations is a highpoint for this position. Responsible for data collection and presentation for enterprise-level customers for regular QBR’s and metrics. Leading the meetings as PPG representative. Being responsible for two multi-million-dollar CMS (Chemical Management) sites has honed my skills at data management and customer relations. Show less

• 

  Incora

  Sept 2022 - now

  Customer Program Project Manager