Safia Harry

Experience

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  Walmart Canada

  Jan 2007 - Jan 2008

  Customer Service Account Representative
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  Tax Information and Services

  Oct 2012 - Sept 2013

  Account Assistant

  • Kept clients information about finances private and confidential.• Data entry.• Professionally made incoming and outgoing calls.• Efficiently prepared accounting statements using Microsoft Excel.• Assist clients with the registration process of their business (Sole proprietor, Partnerships), such as reservation of the business name, incorporating the company, protecting patent and trademarks • Filed tax returns and prepared governmental reports in compliance with strict standards.• Computed taxes owed and assisted in generating financial statements by applying prescribed rates, laws and regulations with the head accountant. Show less

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  Swissport

  May 2015 - May 2016

  Customer Service Representative

  Passenger Service AgentJob Description;• Assist in the selection of seats, inform passengers of their flight gate locations, communicate important announcements related to connecting flights, plane delays, changes in boarding times and respond to any other questions from passengers related to their transportation experience.• Observe any potential security threats, such as from unruly passengers and ask security questions.• Coordinate the boarding of all passengers within Caribbean airlines procedures onto the specific flight, and deplaning of passengers and process any changes in relation to their booking Show less

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  Unit Trust Corporation

  Jun 2017 - Feb 2018

  Data Entry Clerk

  Data Entry Clerk;Job Functions;Provide processing support by:• Accurately processing daily assigned functions which may include product set-up, reviewing security documentation, processing amendments, preparing discharge documents, completing internal and external mail sorting and distribution.• Maintain a thorough knowledge of the systems, policies, procedures and processes.• Accurately updating information and data on various systems, applications, and databases.• Assist with the training and cross-training of team members.• Maintain the confidentiality of customer information and provide excellent customer service to account holders.• Reach out to customers and verify information and resolve customer complaints via phone or email. Show less

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  Grant Thornton ORBIT Solutions Limited

  Mar 2018 - Feb 2022

  Office Administrator /Executive Assistant
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  El Dorado Offshore

  Feb 2022 - now

  Regional Finance Operations Specialist

  See below list of responsibilites:• Preparation of relevant cheques, cash, and wires once all criteria’s are met for a payment to be processed and updating vendors and requestors accordingly in a timely manner• Monitoring and reviewing all vendors’ statements to ensure it is current• Liaising with several departments such as Freight, Brokerage, Exports and director’s to ensure all queries are being sorted in a timely manner in query the bucket• Payment Collection: Tracking payments from customers, following up on overdue invoices, and ensuring timely receipt of funds.• Account Reconciliation: Reconciling customer accounts, identifying discrepancies, and ensuring that payments are applied correctly.• Reporting & Documentation: Generating regular reports on outstanding receivables, providing insights into aging accounts and cash flow.• Customer Communication: Handling inquiries from clients, resolving payment issues, and maintaining strong customer relationships• Identify opportunities for process improvement within the accounts payable and receivables function to enhance efficiency and accuracy. Show less