Jovon Wynn

Jovon Wynn

Customer Service Representative

Followers of Jovon Wynn178 followers
location of Jovon WynnKilleen, Texas, United States

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  • Timeline

  • About me

    Operations Technician

  • Education

    • ECPI University

      2004 - 2006
      Associate's Degree Information Technology/Web Design
    • ECPI University

      2010 - 2011
      Bachelor's Degree Network Security

      Activities and Societies: Network Security Club

  • Experience

    • Travelers

      Mar 2007 - Sept 2007
      Customer Service Representative

      - Assisted insureds and claimants with filing personal auto and homeowners claims- Answered general policy questions- Routed calls to the appropriate departments- Delivered excellent customer service to insureds and claimants- Documented claim files with pertinent information

    • Circuit City

      Feb 2008 - Feb 2009
      Product Flow Team Member

      - Unloaded merchandise from the store trucks- Assisted guests with locating sales merchandise- Handled the inventorying of merchandise with specialized inventorying equipment- Assisted guests with the loading/unloading of merchandise into/from vehicles

    • Army National Guard

      Apr 2008 - Apr 2016
      91C - Utilities Equipment Repairer

      - Specialized in troubleshooting and repairing military grade air conditioning units and heating units- Participated in army drills one weekend a month, two weeks a year

    • OfficeMax

      Jan 2010 - Apr 2012
      Sales Associate

      - Assisted guests with finding merchandise with a total solution- Placed store merchandise on the sales floor in the correct location- Assisted guests with taking out purchased merchandise- Cleaned up the store on the frontend and backend

    • Target

      Apr 2012 - Jul 2014
      Flow Team/Backroom Associate

      - Unloaded merchandise from the store trucks- Pushed merchandise to the sales floor- Backstocked merchandise in proper location in the store warehouse- Assisted guests with purchasing and loading/unloading merchandise

    • Whelan Security

      Aug 2014 - Mar 2015
      Security Officer

      - Ensure the facility is provided with high quality security services to protect people and property- Greet and assist employees and guests as needed- Answer phones, monitor closed circuit television systems and alarms- Patrol the facility on foot or in a vehicle- Remain flexible to an ever changing environment and adapt well to different situations

    • Texas Department Of Criminal Justice

      Mar 2015 - May 2018
      Correctional Officer

      - Assumed a high level of responsibility for the care and custody of assigned offenders- Searched for contraband and provided security; counts, feeds, and supervised offenders- Conducted "pat" and "strip" searches of offenders- Restrained and secured sometimes assaultive offenders- Transferred and transported offenders by walking or riding in various vehicles- Responded to emergencies

  • Licenses & Certifications

    • PowerPoint: Audio and Video

      LinkedIn
      Oct 2024
      View certificate certificate
    • Preventing Workplace Harassment - Fundamentals Office (CPE/CLE)

      Traliant
      Jun 2025
    • Interpersonal Communication

      LinkedIn
      Nov 2022
      View certificate certificate
    • Samsung 2025 Understanding Compliance

      Traliant
      Jun 2025
    • Global Data Privacy Awareness

      Traliant
      Jun 2025
    • Leading through Relationships

      LinkedIn
      Nov 2022
      View certificate certificate
    • Leading with Emotional Intelligence

      LinkedIn
      Nov 2022
      View certificate certificate
    • Building Rapport with Customers

      LinkedIn
      Nov 2022
      View certificate certificate
    • Building Business Relationships

      LinkedIn
      Nov 2022
      View certificate certificate