Jakelee Emmanuel Abing

Experience

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  Bench Suyen Corporation

  Jun 2017 - Oct 2017

  Boutique Manager
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  Student Universe Flight Centre

  Dec 2017 - Sept 2020

  • Fraud Specialist Supervisor

    Jun 2019 - Sept 2020

  • Sales and Customer Care Expert Supervisor

    Dec 2019 - Mar 2020

  • Fraud Specialist

    Dec 2017 - Jun 2019
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  Smiles On Demand Outsourcing

  Sept 2020 - Sept 2021

  Business Data Analyst
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  Foodpanda

  May 2021 - May 2022

  Partner Care Manager

  - Manage and enhance the working relationship with the 1,000+ partner restaurants through regular, personal contact with the restaurant manager.- Renegotiate the conditions of the contract such as commission rate or minimum basket with the restaurant manager on a regular basis - Convince restaurant managers to implement the backlink on their website and/or a splash page to convert online traffic into additional orders - Design and improve the aftersales process by streamlining the operations and the CRM system Find and convince the best partner restaurants to join the corporate menu booklet and monitor the order evolution as well as customer experience after integration - Negotiate exclusive deals with the best partner restaurants in order to increase the orders and at the same time safeguarding the relationship quality to the partner restaurant Show less

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  GoingUP

  Jun 2022 - Dec 2024

  Community Manager

  I represent the business in front of clients, customers, and VIPs. I manage the Discord Community, and monitor the growth of their Twitter account, which includes content creation (using a social media calendar) and Growth Hacking, and I am in charge of identifying partners and collaborators to assist the project going forward in accordance with our roadmap and goals.