Syam Kumar P B

Experience

• 

  Insign Infotech Pvt.Ltd

  Aug 2010 - Nov 2011

  System Engineer

  Server Management: Administered Windows and Linux servers, ensuring security and performance.Network Oversight: Managed network infrastructure for connectivity and security.Application Support: Installed, configured, and maintained critical software applications.Monitoring and Alerts: Proactively monitored systems and responded to critical incidents.Capacity Planning: Analyzed performance trends for resource planning.Collaboration: Worked with cross-functional teams for deployments and issue resolution.Vendor Relations: Interfaced with technology vendors for procurement and cost-effectiveness. Show less

• 

  The Muthoot Group

  Apr 2012 - Nov 2013

  System Administrator

  Windows and Linux Administration: Proficiently managed and maintained Windows and Linux server environments, ensuring their stability, security, and optimal performance. This included regular updates, patch management, and user access control.Network Management: Oversaw network infrastructure, including routers, switches, firewalls, and VPNs, to guarantee seamless connectivity, data integrity, and protection against security threats. Conducted network monitoring and troubleshooting to resolve issues promptly.Application Support: Provided comprehensive application support by installing, configuring, and maintaining software applications critical to business operations. Monitored application performance and addressed any functional or performance-related issues.Security and Compliance: Implemented security best practices, including access controls, user permissions, and firewall rules, to safeguard systems and data. Ensured compliance with industry regulations and conducted regular security audits.Backup and Disaster Recovery: Established robust backup and disaster recovery procedures, ensuring data integrity and minimizing downtime in case of unexpected events.User Support: Offered technical assistance to end-users, addressing hardware and software issues.Monitoring and Alerts: Implemented monitoring solutions to proactively detect and resolve system and network issues.Collaboration: Collaborated with cross-functional teams, including developers, to facilitate application deployments, troubleshoot issues, and support seamless integration with IT infrastructure.Vendor Management: Worked with technology vendors to evaluate and procure hardware, software, and services, ensuring cost-effectiveness and alignment with business needs.Virtualization: Well-versed in virtualization technologies, including Hyper-V, XenServer, and VMware. Show less

• 

  Black and White Creations Pvt Ltd

  Jan 2014 - Oct 2014

  System Administrator

  Windows Server: Proficient in supporting Windows Server environments, with a focus on managing Active Directory, DNS, DHCP, and File Servers. Ensuring seamless operation and security of Windows-based networks.Linux Server: Experienced in Linux server support, specializing in LAMP server configuration, SAMBA integration, and MySQL server administration. Proficient in managing Linux-based systems.Network and Hardware: Skilled in providing comprehensive support for networks, hardware, and software. Troubleshooting network issues, resolving hardware problems, and ensuring the functionality of software applications.Computer Assembly: Proficient in assembling computers, ensuring hardware compatibility, and conducting software installations to set up fully operational systems.Railway CCTV & IDDS: Experienced in providing support for Railway Closed-Circuit Television (CCTV) and Intrusion Detection and Detection Systems (IDDS), contributing to the safety and security of railway infrastructure.Documentation: Maintained system documentation for efficient knowledge sharing.Vendor Relations: Interfaced with technology vendors for procurement and cost-effectiveness. Show less

• 

  Reubro International Pvt Ltd

  Oct 2014 - Jul 2015

  Network Administrator

  Server Administration: Skilled in managing IBM Servers, Windows Server Active Directory, DNS, DHCP, and troubleshooting. Proficient in Linux server administration, including LAMP stack, DNS, DHCP, Squid proxy, SAMBA, FTP, and troubleshooting.Virtualization: Well-versed in virtualization technologies, including Hyper-V and XenServer.Web Hosting: Experienced in managing and supporting web-hosting panels within WHM and cPanel environments.Network Infrastructure: Proficient in configuring and managing FortiGate Firewalls, Cisco Switches, and handling VLANs, Inter-VLAN routing, STP, EtherChannel, subnetting, and routing protocols.Cloud Expertise: Cloud exposure in AWS services, primarily EC2, Route53, RDS, ELB, S3, and VPS Server, showcasing proficiency in cloud-based infrastructure.Collaboration: Collaborated with cross-functional teams, including developers, to facilitate application deployments, troubleshoot issues, and support seamless integration with IT infrastructure.Monitoring and Alerts: Implemented monitoring solutions to proactively detect and resolve system and network issues.Vendor Management: Worked with technology vendors to evaluate and procure hardware, software, and services, ensuring cost-effectiveness and alignment with business needs.User Support: Offered technical assistance to end-users, addressing hardware and software issues, providing guidance, and facilitating user training when necessary.Application Support: Provided comprehensive application support by installing, configuring, and maintaining software applications critical to business operations.Security and Compliance: Implemented security best practices, including access controls, user permissions, and firewall rules, to safeguard systems and data.Backup and Disaster Recovery: Established robust backup and disaster recovery procedures, ensuring data integrity and minimizing downtime in case of unexpected events. Show less

• 

  Bhima Jewels

  Jul 2015 - Nov 2016

  System Engineer

  Windows and Linux Administration: Proficiently managed and maintained Windows and Linux server environments, ensuring their stability, security, and optimal performance. This included regular updates, patch management, and user access control.Application Support: Provided comprehensive application support by installing, configuring, and maintaining software applications critical to business operations.Security and Compliance: Implemented security best practices, including access controls, user permissions, and firewall rules, to safeguard systems and data.Backup and Disaster Recovery: Established robust backup and disaster recovery procedures, ensuring data integrity and minimizing downtime in case of unexpected events.Capacity Planning: Analyzed system performance and usage trends to forecast resource requirements.Vendor Management: Worked with technology vendors to evaluate and procure hardware, software, and services, ensuring cost-effectiveness and alignment with business needs.Network and Security: Proficient in configuring and managing FortiGate Firewalls and Cisco Switches to ensure network security and integrity.Virtualization: Well-versed in various virtualization platforms, including Hyper-V enabling efficient resource management and scalability. Show less

• 

  Ruby Seven Studios India (ChaYoWo Games)

  Dec 2016 - Nov 2019

  System Engineer

  Application Support: Provided comprehensive application support by installing, configuring, and maintaining software applications critical to business operations.Security and Compliance: Implemented security best practices, including access controls, user permissions, and firewall rules, to safeguard systems and data.Backup and Disaster Recovery: Established robust backup and disaster recovery procedures, ensuring data integrity and minimizing downtime in case of unexpected events.Monitoring and Alerts: Implemented monitoring solutions to proactively detect and resolve system and network issues.Vendor Management: Worked with technology vendors to evaluate and procure hardware, software, and services, ensuring cost-effectiveness and alignment with business needs.Cloud Expertise: Cloud exposure in AWS services, primarily EC2, Route53, RDS, ELB, S3, and VPS Server, showcasing proficiency in cloud-based infrastructure.Virtualization: Well-versed in various virtualization platforms, including Hyper-V and XenServer enabling efficient resource management and scalability.Server Administration: Experienced in managing IBM Servers and Storage solutions, ensuring high availability and optimal performance.Windows Server: Skilled in Windows Server administration, including Active Directory, DNS, DHCP, WSUS, Hyper-V virtualization, and adept at troubleshooting Windows server-related issues.Linux Server: Proficient in Linux server administration, encompassing LAMP stack configuration, FTP, and adept at troubleshooting Linux server environments.Infrastructure Management: Managed production and staging infrastructure using Terraform, ensuring consistent and efficient changes.CI/CD: pipelines using tools such as Jenkins, GitLab CI/CD to enable continuous integration and continuous delivery of software. Show less

• 

  Dinoct Solutions

  Nov 2019 - Oct 2020

  Sr. CloudOps Engineer

  Managing AWS environment, Linux and Windows AdministrationsManaging Network related configurationsInfrastructure and Server MonitoringOS Hardening based on HIPAA policyHandle infrastructure fine-tuning, incidents, RCA and remediationActive Directory Setup and MaintenanceConfigure Application logging and monitoringConfiguring infa and apps level alerets

• 

  EASTGATE INFOTECH PRIVATE LIMITED

  Nov 2020 - Dec 2021

  Sr. CloudOps Engineer

  Managing AWS Cloud Infra structure using terraform.Application management using ansible.Application deployment supportAssist team members in incident resolution and post-incident actionsAWS cloud cost optimizationSolving customer problems by designing and implementing automated solutionsConfiguring and troubleshooting VPN related activityFirewall (FortiGate 100D) Monitoring and Maintenance

• 

  JIFFY.ai

  Dec 2021 - Aug 2023

  Sr. Cloud DevOps Engineer

  Infrastructure-as-code (IaC) templates to provision resources efficiently and consistently, aligning with project requirements and best practices. Utilized Docker and Kubernetes to containerize applications, allowing for efficient deployment, scaling, and management of containerized services.Worked closely with development and QA teams to understand project requirements, troubleshoot issues, and provide solutions in an agile development environment.Maintained comprehensive documentation of infrastructure configurations, deployment processes, and best practices for knowledge sharing and future reference.Evaluated cloud resource usage and recommended cost-saving strategies to optimize infrastructure spending.Developed and tested disaster recovery plans and backup strategies to ensure business continuity.Proficiently configured and managed the EFK (Elasticsearch, Fluentd, Kibana) stack for log management. Set up Elasticsearch clusters for efficient log storage and indexing. Show less

• 

  QBurst

  Sept 2023 - now

  Lead Engineer, DevOps