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Lujain Bashmail (CISCP - CISCM)

Lujain Bashmail (CISCP - CISCM)

Customer service

Followers of Lujain Bashmail (CISCP - CISCM)481 followers
location of Lujain Bashmail (CISCP - CISCM)Jeddah, Makkah, Saudi Arabia

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  • Timeline

  • About me

    Inside Sales Specialist at PSA BDP

  • Education

    • جامعة الأعمال والتكنولوجيا

      2015 - 2020
      Supply chain management ,logistic

  • Experience

    • Aramex

      Nov 2020 - Aug 2021
      Customer service

    • Wared Logistics

      May 2021 - Oct 2023
      CRM Team Leader -Land Transportation

      *Managing customers account from A to Z (Pick up request - Status -Delivery note - Damegs - Price )• Supervising and lead team consisted of 8 members between CRM agents and Controllers.• Assisting team to achieve their KPIs .• Ensuring that provided service level for over 120 Customers in LTL and FTL are in line with top management expectations.• Visiting customers regularly to maintain relationship.• Providing SLA reports for VIP customers by using GPS and company ERP' system.• Responsible of Contract renewal, rate adjustment• Liaise with Operations & Customers for any problems Show less

    • Nesma Orbit For Industrial Projects & Commerce

      Oct 2023 - now
      Logistics Supervisor (Nesma Group)

      -Supervising and lead team .- Oversee and coordinate all shipping ,receiving , distribution- Sea Fright ,Air Fright and Land transportation- Providing documents to arrange clearance - SASO /SABER

    • PSA BDP

      Sept 2024 - now
      Inside Sales Specialist

  • Licenses & Certifications

    • ادارة سلسلة الامداد والعمليات اللوجستية

      مركز التقنية الحصرية للتدريب
      Feb 2020
      View certificate certificate

    • Six Sigma Yellow belt & Greenbelt Certified (Global Certificate)

      Exclusive Technology Training Center l مركز التقنية الحصرية للتدريب
      Sept 2022

    • CIPP-Certification International Procurement Professional

      Blue Ocean Management Training
      Aug 2023

    • ادارة المشتريات والمخازن

      Exclusive Technology Training Center l مركز التقنية الحصرية للتدريب
      Oct 2022

    • ادارة الجودة الشاملة TQM

      Exclusive Technology Training Center l مركز التقنية الحصرية للتدريب
      Feb 2020

    • دورة مفاتيح ومؤشرات الاداء KPIs

      Exclusive Technology Training Center l مركز التقنية الحصرية للتدريب
      Nov 2022

    • (CISCP) certifide international Supply Chain professiona

      Blue Ocean Management Training
      Jun 2024

  • Volunteer Experience

    • تعبئة السلال الرمضانية

      Issued by مجموعة معا لخدمة المجتمع on May 2018
      مجموعة معا لخدمة المجتمعAssociated with Lujain Bashmail (CISCP - CISCM)