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Katie May

Katie May

Assistant/Front Desk

location of Katie MayLoganville, Georgia, United States

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  • Timeline

  • About me

    Product Owner at Curve Dental

  • Education

    • Jacksonville State University

      2007 - 2009
      Computer Information Systems

      Activities and Societies: JSU Softball Team

    • Georgia State University - J. Mack Robinson College of Business

      2009 - 2011
      Bachelor's of Business Administration Computer Information Systems

      Graduated with Summa Cum Laude honors.

  • Experience

    • Salon 124 Group

      May 2007 - Jun 2011
      Assistant/Front Desk

    • The Network

      Jun 2011 - Nov 2011
      Quality Assurance and Support Analyst

      - Proactively report, track, and prioritize software defects in HP Quality Center for developers to review and repair.- Develop and execute regression, functional, and data test cases in reference to the business requirements.- Independently review project documentation to ensure the project requirements are clearly defined.- Perform early morning or late night validation when software releases are being deployed into production.- Provide internal and external support for Governance Risk Compliance (GRC) Support Help Desk. Show less

    • Vertafore

      Nov 2011 - Oct 2013
      Quality Assurance Analyst

      - Provide feedback to Software Engineers on features or changes and usability metrics to enhance the user experience.- Read test scenarios, test plans, and test cases and provide feedback to ensure coverage of specific features or aspects of the product according to requirements and user acceptance criteria.- Write and check own test cases for quality and submit test cases for peer review.- Create and maintain multiple test environments for all supported versions of the product.- Perform manual front-end user testing of features or other areas of the product according to the test plan.- Routinely participate in code reviews and communicate with Software Engineers to ensure front-end test coverage based on their code changes.- Identify bugs or defects, troubleshoot issues, and verify bug fixes.- Communicate risks and escalate potential issues that inhibit a quality user experience.- Open bugs in TFS based on issues found during testing and troubleshooting.- Contribute to triage sessions to help resolve bugs or defects in new code or during production.- Document test results and release notes; contribute to internal documentation throughout release cycle. Show less

    • Brightree LLC

      Oct 2013 - Jul 2019
      Software Quality Engineer

    • Acuity Brands

      Jul 2019 - Apr 2021
      Lead Business System Analyst

    • Curve Dental

      Apr 2021 - now
      Product Owner

  • Licenses & Certifications