Sami Burgaz

Experience

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  IMachines  Apple Premium Reseller

  Jul 2008 - Dec 2009

  Trainee

  • Provided assistance in the sales and inventory administration of Apple products, which has resulted in notable customer service and substantial sales volumes within a high-end retail setting.

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  Promer Eğitim Satış Danışmanlık Tanıtım ve Satış Hizmetleri Ltd. Şti

  Nov 2012 - Jul 2013

  Product Specialist

  • Successfully led sales initiatives for Samsung mobile devices, surpassing sales targets and enhancing customers' experiences through exceptional product knowledge and customer service.

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  Casper Computer Systems

  Aug 2013 - Oct 2013

  Product Specialist

  • Achieved increased Casper product sales through impactful product demonstrations and customer engagements, guaranteeing heightened product visibility.

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  TELPA A.Ş.

  Mar 2015 - Aug 2015

  Product Specialist

  • Educated dealers and conducted market surveys for General Mobile to increase product awareness and sales, thereby contributing to expanding market share and brand recognition.

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  CRM Tanıtım Hizmetleri Ltd.Şti

  Sept 2015 - Oct 2015

  Product Specialist

  • Successfully marketed Lenovo products in retail by fostering customer engagement and possessing extensive product knowledge to increase sales and strengthen the brand's visibility.

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  Eray Teknoloji San. Ve Tic. A.Ş.

  Nov 2015 - Jan 2016

  Public Relations Officer

  • Spearheaded market research and public relations endeavours, utilising strategic communication and branding initiatives to enhance the organisation's market positioning and brand image.

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  Ankara Center for Crisis and Policy Research

  Jan 2017 - Oct 2021

  Information Technology Coordinator & Editor

  • Oversaw technology operations and content creation to ensure stakeholders received informative, high-quality content without interruption.• Delivered technical assistance and instruction, thereby augmenting organisational effectiveness and digital proficiency, consequently enhancing internal operations and service quality.

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  Apple

  Oct 2017 - Jul 2018

  Technical Assistant

  • Proficiently resolved technical issues for iOS users, demonstrating unwavering fortitude and expertise; this resulted in exceptionally high levels of customer satisfaction.• Provided expert guidance and support in device configuration and software troubleshooting, enhancing user experiences and cultivating customer loyalty.

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  Yeni Nesil Media Group

  Jan 2020 - now

  Founder

  Yeni Nesil Media Group (YNMG) is a new media platform founded during the coronavirus pandemic to provide best-in-class digital content across various social media platforms. Under the YNMG umbrella, multiple brands operate, including Yeni Nesil Online, Docendo, Docendo English, Velo Bülteni, and Motorspor 365. As of December 2022, YNMG is on hiatus.Responsibilities:• Established and expanded the digital media platform, focusing on community building and compelling content, amassing followers and increasing user engagement.• Oversaw a diverse content team and fostered innovation and creativity, creating engaging digital experiences for the target audience.• Acquired a grant from the Media for Democracy initiative of the European Union. Show less

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  Turkspot Consulting

  Nov 2021 - Apr 2023

  Export Assistant

  • Successfully executed communication strategies that effectively surmounted language barriers • Undertook responsibilities encompassing document preparation, shipment coordination, and customs procedure management, all while ensuring adherence to international trade regulations.

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  Model United Nations Alumni Association (MUNAA)

  Mar 2023 - Apr 2024

  Vice President of External Affairs

  • Effectively developed partnerships to augment the programme offerings and visibility of MUNAA, thereby directly contributing to increased member engagement and satisfaction.• Spearheaded public relations initiatives to strengthen the MUNAA brand and guarantee ongoing, favourable interactions with external stakeholders.

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  Oxford Corridor

  Mar 2023 - Apr 2024

  Chief Technology and Product Officer

  • Led the implementation of cutting-edge technological solutions, which improved educational offerings and the user experience while maintaining a solid commitment to client contentment.•Developed a collaborative atmosphere that promoted the exchange of knowledge and growth of professionals, resulting in substantial enhancements to team output and morale.•Led the product vision and strategy, ensuring it aligned with customer and market demands, resulting in increased customer satisfaction and product offerings.• Increased product visibility and adoption through enhanced collaboration with sales and marketing to develop compelling go-to-market strategies.• Established strategic alliances that facilitated the company's growth in the market and enhanced client experiences via joint endeavours. Show less