Jes Merrick

Jes Merrick

Summer Camp Counselor

Followers of Jes Merrick152 followers
location of Jes MerrickMelbourne, Victoria, Australia

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  • Timeline

  • About me

    Communication Specialist, UX/UI Designer, and Data Analytics Enthusiast

  • Education

    • RMIT University

      2023 - 2023
      Certificate User Experience/ User Interface

      Victorian Digital Jobs Program

    • William Paterson University of New Jersey

      2008 - 2010
      Bachelor of Arts (B.A.) Communication and Media Studies; Honors Humanities 3.2

      Activities and Societies: Lambda Pi Eta, Alpha Phi Omega, Order of Omega, French Club

    • RMIT University

      2025 - 2027
      Diploma of Nursing Nursing
    • Mercer County Community College

      2005 - 2007
      Associate of Arts (A.A.) Communication and Media Studies 3.78

      Activities and Societies: Phi Theta Kappa Honor Society

  • Experience

    • Mercer County Community College

      Jan 2008 - Jan 2009
      Summer Camp Counselor

      - Supervised and ensured well-being of children at camp- Helped plan and run sports and other camp activities for attendees- Participated in child/leader bonding activities

    • William Paterson University

      Jan 2009 - Jan 2009
      Language Lab Assistant

      - Assisted students with operation of lab resources- Supervised students while enforcing lab usage policies and lab equipment- Followed lab opening and closing procedures and secured lab at end of each day

    • Walt Disney World

      Jan 2010 - Jan 2011
      Entertainment Cast Member

      Meet and Greet PerformerSpecial Events Performer- Balanced quality interactions with efficiency and timeliness- Upheld the legendary Walt Disney company service standards- Maintained character integrity at all times

    • Unicard Systems Pty Ltd

      Feb 2012 - Jun 2016
      Administrative Support Technician

      - File and manage daily and monthly register sales totals and monthly meter readings for printers and copiers - Ordering and keeping a supply of paper, toners, binding supplies, lamination supplies - Copy shop duties including cash and credit card transactions, answering phone calls and offering support for copying and printing, comb and thermal binds, lamination - Daily maintenance of photocopiers and printers

    • Victoria University

      May 2016 - Mar 2022

      - Log and maintaining records of interactions and resolutions in CRM- Author, develop, maintain and schedule communications in accordance with brand and style guide- Build, author, maintain and schedule eDMs and SMSes- Analyse and perform relevant data extracts and contact uploads for communications systems requirements- Produce relevant reports based on effectiveness of outbound communication- Author, update and maintain knowledge base articles on RightNow (Oracle Service Cloud)- Follow and comply with relevant policies, procedures, brand and style guides- Communicate and liaise with internal and external stakeholders- Organizing and adapting timelines to complete tasks within specific timeframes Show less • Create and maintain knowledge bases articles.• Create communication templates and web design for targeted student audiences using HTML and CSS.• Managing the sending and maintaining compliance with al; eDMs and SMSes sent from two platforms.• Maintain University CRM and communication databases including incident management, automated workflow and escalation processes.• Provide expert advice in communications systems work area and related functions.• Provide support service to communication system end-users and stakeholders, including triage and resolution of complex incidents.• Analyse and perform relevant data extracts and contact uploads for communications systems requirements.• Apply specialist knowledge and undertake communication systems work that requires a high level of creativity, planning and design.• Liaise effectively within and across organisational units and staff beyond the immediate unit to gather information, stay informed, and contribute to the requirements of the organisational unit and keep others informed of relevant issues/activities.• Responsible for completing communications systems functions within specified timelines and schedules.• Contribute to the evaluation of current student lifecycle systems and related system interfaces.• Responsible for identifying issues and contributing to/implementing improvements in policies, procedures and practices in areas relevant to their role. Show less

      • Senior Student Communications Officer/ Senior Support Officer, Student Communications Systems

        May 2019 - Mar 2022
      • CRM Communications Administrator

        May 2016 - May 2019
    • Side Yard Honey

      Jan 2021 - now
      Beekeeper

      In this role, I am responsible for the wellbeing and upkeep of 6 – 9 hives within the apiary and duties overseeing honey and wax production and extraction.- Managing and monitoring the health of the hives - Regularly inspecting colonies to ensure healthy bee populations- Recovery of breakaway swarms- Construction, maintenance & upkeep of physical hive structures- Extraction and commercial preparation & packaging of honey and wax- Managing social media presence- Assisting with sales and distribution- Writing and assisting with presentations Show less

  • Licenses & Certifications

    • Responsible Service of Alcohol Victoria - National Unit SITHFAB021

      CFT International RTO 21120
      Sept 2023
    • User Experience Design

      RMIT University
      Nov 2023
      View certificate certificate
    • User Interface Design

      RMIT University
      Jan 2024
      View certificate certificate
    • Beekeeping 101

      Penn State Extension
      Jan 2021
    • Getting Started as a Project Manager

      LinkedIn
      Feb 2024
      View certificate certificate
    • Career Essentials in Project Management by Microsoft and LinkedIn

      Microsoft
      Feb 2024
      View certificate certificate
  • Honors & Awards

    • Awarded to Jes Merrick
      Walt Disney World Great Service Fanatic recognition Walt Disney World Jul 2010 This was given to Cast Members for recognition of great service to guests and going above and beyond.
    • Awarded to Jes Merrick
      Phi Theta Kappa & Presidential Scholarship Recipient William Paterson University Dec 2007 Transfer students from two-year institutions who are members of the Phi Theta Kappa Honor Society and and have a cumulative grade point average of 3.00 and 30 credits admitted to and enroll in William Paterson University. I received a full tuition scholarship.
  • Volunteer Experience

    • 2024 Flame Fatales Social Media Volunteer

      Issued by Games Done Quick on Aug 2024
      Games Done QuickAssociated with Jes Merrick
    • FPoE Social Media team member

      Issued by Fastest Place on Earth on Jul 2024
      Fastest Place on EarthAssociated with Jes Merrick
    • 2024 Frost Fatales Social Media Team

      Issued by Games Done Quick on Mar 2024
      Games Done QuickAssociated with Jes Merrick
    • AGDQ 2024 Social Media Team

      Issued by Games Done Quick on Jan 2024
      Games Done QuickAssociated with Jes Merrick
    • 2023 Flame Fatales Social Media Volunteer

      Issued by Games Done Quick on Aug 2023
      Games Done QuickAssociated with Jes Merrick
    • Assistant

      Issued by Orlanda Saa Foreign Language Poetry Recitation Contest at William Paterson University on May 2009
      Orlanda Saa Foreign Language Poetry Recitation Contest at William Paterson UniversityAssociated with Jes Merrick