Lee Fredricks

Experience

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  Astrium (now Airbus)

  Jan 1995 - Jan 2000

  Mechanical and Software Engineer

  Mechanical Engineer responsible for the structural design, stress and thermal distortion analyses of assorted satellite deployable and static antennas. Extensive use of Finite Element analysis techniques and software. Contributed to the manufacture of commercial, scientific and military satellites.Software Engineer for the Image Processing group as a Developer and Systems Integrator.

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  Riversoft

  Jan 2000 - Jan 2002

  Software Engineer

  C++, Unix and Perl script developer in a client-facing OEM Software Engineering Team.

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  Micromuse

  Jan 2002 - Jan 2006

  Development Manager

  Development Manager for a Network Discovery subsystem team, implementing integrations with a variety of complex network equipment before assuming Release Manager role for the full Network Management productSuccessfully coordinated the delivery of several key versions of the product, associated maintenance and feature packs and a specialised ‘Integration Module’ as part of an inter-company project with Cramer Systems (now Amdocs)Recruited for and implemented an effective reporting structure for a new, off-shore contract development team in Bangalore, IndiaC++, Unix and Perl script developer on multiple software projects including the integration of the acquired RiverSoft products with the Micromuse Omnibus ObjectServer and design and implementation of a complex installer Show less

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  IBM

  Jul 2006 - May 2022

  Leader of an extremely high-performance DevOps team in a pressurized, ‘start-up-like’ investment area for IBM. Successfully managed all aspects of the development and continuous-delivery pipeline for the Watson IoT Platform, Software as a Service (SaaS) product from prioritization of requirements to deployment of code into the Production environment, several times a month. Coordinated 24x7 support to ensure continuous availability of this important Cloud Service (approximately 20k registered organisations using the WW network of Data Centers and growing).Drove and encouraged the use of new technologies and workplace tools to increase efficiency and expedite the delivery of new features, for example, Kafka, Cassandra, MongoDB and Slack.Development advocate for marquee client, Kone, Finland. Show less Leader of a small Services team of highly talented Emerging Technology specialists (some of IBM’s most prolific inventors) focused on Cloud, Analytics, Mobile, Security and IoT technologies and it’s use in solving business problems and delivering competitive advantage. Liaison to IBM Global Services and frequently called upon to present to IBM clients including Vodafone, Unilever, Tesco, Remploy, JLR, EDF, Pepsico, Thames Water etc.. Pro-actively engaged and negotiated contracts with GBS and clients to ensure that the team was profitable year on year Show less Leader of a high-performance development, test and support team of approximately 50 software engineers and five First Line Managers based in the UK, China and India.Successfully managed delivery of major Tivoli and WebSphere software product releases.Drove continuous product improvement and increased customer satisfaction through early-access/beta programmes and a high focus on quality. Pro-actively work with Business Partners and IBM Pre and Post-Sales organisations worldwide to assist with SOA/Governance Proof of Concepts and Service engagements in order to secure new revenue.Extensive customer contact through support situations and requirement analysis. Show less

  • EMEA Programme Director, Platform as a Service (PaaS) Technical Sales, IBM Cloud

    Sept 2017 - May 2022

  • Senior Development Manager, IBM Watson Internet of Things

    Jul 2015 - Sept 2017

  • Development and Client Services Manager, Emerging Technology Services

    Jan 2014 - Jul 2015

  • Development Transformation Manager

    Jul 2012 - Jan 2014

  • Senior Development Manager

    Mar 2010 - Jul 2012

  • Development Manager

    Jul 2006 - Mar 2010
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  PagerDuty

  May 2022 - now

  Director Solutions Consulting, EMEA

  PagerDuty is the global leader in digital operations management and automation. In an always-on world, where uptime is money, organisations of all sizes trust PagerDuty to help deliver a perfect digital experience to their customers, every time. Companies use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future