
Tammy Masters
Trust Ops, Performance Analyst, Systems Analyst

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About me
Home Care Specialist at SYNERGY HomeCare of Central Illinois
Education

Urbana High School
1982 - 1985
Parkland College
1985 - 1989Certificate Information Processing (micro option)Went back in 2009 for a class in JavaScript and a class in XHTML

Thomas More College
1996 - 1998Bachelors Business Administration
Experience

Fifth Third Bank
Sept 1996 - Dec 2005Trust Ops, Performance Analyst, Systems Analyst2/99 – 12/05, Systems Analyst I, a.k.a. Data Processing Analyst I or Technical Conversions Specialist I in the Information Technology Division (formerly Midwest Payment Systems (MPS)). • Worked with institution and merchant clients on setting up and testing communication methods for receiving and sending files and reports. Transmission methods: Job Entry System 2 (JES2), Connect Direct (NDM), Connect:Mailbox, TCP/IP (FTP dial up and leased line), and 5/3 Direct. • Experience in trouble shooting for Connect:Mailbox with Sterling Enterprises internet based support. Worked closely with Network Operations Control for trouble shooting connectivity of JES2, NDM, and leased line FTP. Maintained documentation and ran jobs on ROSCOE. Updated NCP and VTAM module changes weekly. 11/97 – 2/99, Performance Analyst, Investment Advisors Division. $12.00 • Supported presentation of account needs for Institutional Portfolio Managers. Determined the performance of the accounts and check the rate of returns on the AMTrust Investment Performance System for accuracy. Manually, and with Excel formulations, calculated total account, along with equity and fixed income portion returns. Retrieved documents from Mobius and microfiche. Helped with a project to reconstruct historical performance to comply with AIMR standards on composites. 9/96 – 11/97, Institutional Custody Representative, Trust Operations. $7.00 • Distributed reports. Affirmed trades with brokers and investment advisors. Confirmed and SMAC trades on the AMTrust system for third party trades with affiliate accounts and also Treasury trades and transfers. Maintained Treasury accounts utilizing AMTrust and RAFT. Completely automated Treasury account contacts and wire transfer information. Worked closely with other departments to settle trades correctly and catch potential problems in accounts and trades before they would become an issue with a client. Show less

Various Agencies
Feb 2007 - Jan 2009TemporaryTrillium, Express Personnel, Spherion, Westaff; Temporary employee. Vesuvius, copied Human Resources files. Busey Bank, reviewed applications for merger and enter data. Parkland College, Administrative Assistant. Carle Clinic, Purchasing Receptionist. Plastic Container Corporation, Advanced Filtration Systems Inc., etc.; factory, quality assurance and packing. Worked some odd jobs in Cincinnati and a couple in Florida in 2006.

Pearson
Mar 2007 - Mar 2017Scoring Representative$12.25Scored SAT results for 3rd-7th grade math and some High School and 7th grade writing. (seasonal)

University of Illinois
Sept 2007 - Mar 2008Extra Help$13.29 Secretarial Staff, Foreign Language Building Extra Help. Maintained files (including faculty with CV)Scheduled meetingsWorked with itinerary (candidate interviews, etc.)Utilized Web Tools product to create online formsProcessed formsSorted mail and answer phonesWorked on Internet/Intranet, etc.

University of Illinois
May 2008 - Sept 2008Secretarial StaffCampus Utilities, Extra Help. Maintained filesUpdated operating manualsPosted conference scheduleProcessed time cardsEntered logs for delivery receipts and readingsSorted mail and answer phonesUtilized 6 different data management systems.

Spherion
Nov 2009 - Dec 2010TemporaryHealth Alliance, Mail Room. Prepare mailings for renewals and new policiesOpen and sort incoming mail.

Department of Human Services
Mar 2010 - Jan 2013Personal Assistant$11.55Help with socialization, errands, and computer as needed. Light house keeping duties. Assist with handicapped person.

University of Illinois
Feb 2011 - Jan 2012Extra Help$11+ Extra Help, Kitchen help, Snack Bar, and Catering. Ran pizza ovensPrepared mostly vegetables and some fruit for recipes and salad and snack bars.

Kevin Elliott Counseling
Jul 2013 - May 2014Office AssistantPart time reception, scheduling, reminder calls, data entry, etc.

University of Illinois at Urbana-Champaign
Jun 2014 - Jul 2014Extra HelpOffice Manager dutiesOrder Supplies, answer phones, process e-mails.Update, assign, and create tracking codes.Process tracers.Utilize Outlook Calendar, Word, and Excel

Kennedy Wilson
Jul 2014 - Sept 2018Office Administrator
Self-Employed
Sept 2018 - Aug 2019Home Care Specialist
SYNERGY HomeCare of Central Illinois
Aug 2019 - nowHome Care Specialist
Licenses & Certifications

Preventing Workplace Harassment

Certificate in Information Processing
Parkland College
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