Feras Almuhanna

Experience

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  Le Meridien Hotels & Resorts

  Jul 2000 - Oct 2000

  Guest Service center

  Was in charge of Room Service for the Hotel Guests for all their needs.to give all service of guests.Maintained a high level of customer satisfaction

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  Arwad Hotel

  Dec 2000 - May 2001

  Room Service

  Was in charge of delivering orders made by guests of the hotel to their room.

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  Friends Café

  Jan 2003 - Jun 2006

  Manager

  Maintained Customer SatisfactionMaintained Restaurant supplies and food suppliesMaintained Professional appearance of restaurant.Hired new employeesMaintained StaffOpened/Closed Cafe

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  Baba Restaurant

  Aug 2006 - Jan 2007

  Assistant Sales Manager

  Worked with Manager to ensure that Customers were SatisfiedTook customer orders and handled registerOpened /Closed restaurant with ManagerWas in charge of Delivery Drivers

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  Zghoul & Qsabati Antique Shop

  Jun 2007 - Jun 2008

  Sales Man

  Sell, Sell, SellAssisted Customers with purchasing antiques from the shopWorked especially with Foreign customers who spoke Dutch & EnglishOrganized merchandise

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  Bazar Antique Shop

  Jul 2008 - Jul 2009

  Manager

  Managed Antique ShopOpened/Closed ShopSupervised StaffOrdered and Maintained MerchandiseStocked Merchandise and displayed it properly for customersAssisted customers with their needsDeposited Money from sales into Bank Account

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  Alzghoul Orientals

  Jul 2009 - Jul 2014

  Salesman - Tourism & Hotel

  Opened/Closed Shop Supervised Staff Ordered and Maintained Merchandise Stocked Merchandise and displayed it properly for customers Assisted customers with their needs Deposited Money from sales into Bank Account

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  Alsahhab for Travel & Tourism

  Jul 2014 - Feb 2015

  Sales Department

  Sales hotel vouchers, trips in and out of turkey, cars rental, airline ticket,Booking online, contact with customer, online sales, front desk service,Website and forum Designer of AlSahhab travel and tourism.

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  Amaar Logistics Services

  Feb 2015 - Apr 2016

  General Manager Owner

  The transport of goods and products from the sea and air and by land, storage services, advisory services, handling services, packaging services, customs clearance services, customs brokerage, bringing in goods and products from all over the world, logistical services, public administration.

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  Al-Asalah Al-Shameya Restaurant

  Jun 2016 - Aug 2018

  General Manager

  Recruitment, training and supervision of staffAgree and manage budgets and plan menusEnsure compliance with laws / guidelines on licensing, hygiene, health and safetyMonitor inventory levels by ordering suppliesManagement of customer requests and complaintsWelcome and advise customers and solve problemsPreparation and presentation of staff / sales reports maintaining statistical and financial recordsEvaluate and improve profitabilityDefinition of objectives and management of administration and documentsCollaborate with customers, employees, suppliers, licensing authorities and sales representatives Show less

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  Feras Souvenirs

  Apr 2019 - Dec 2020

  Owner

  Opened/Closed ShopSupervised StaffOrdered and Maintained MerchandiseStocked Merchandise and displayed it properly for customersAssisted customers with their needsDeposited Money from sales into Bank Account.

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  Takeaway.com (Just Eat)

  Jun 2020 - now

  Delivery captain

  Delivering food to homes, dealing with the problems of the conductors in my capacity as responsible for approximately 20 conductors, providing them with support, training, public safety instructions, registering attendance and absence, arranging shifts, evaluating vehicles before delivery, and providing support in the event of accidents.