Carolina Susana Bolton

Experience

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  K-Informatica Educativa

  Mar 1998 - Dec 2004

  Computer Teacher - Kindergarten, primary level

  I joined the team of teachers of this company collaborating in the tasks of training, coordination and development of educational material for Educational Institutions in which they implemented different IT projects related with the Projects of each Institution. I run classes in different levels.

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  MMit Consulting

  Jan 2005 - Nov 2006

  JDE Functional Consultant - Finance

  I worked in the following customers: Fleni, Pilkington, Grupo Bapro, Grupo AXS and BGH.In each one of them, I was responsible for helping the customer use JDE ERP in order to deliver on their sales targets and to solve incidents related to the financial modules.At BGH I participated in the version update project. I documented the new processes and trained the users.For Grupo AXS, I took part in the Accounts To Pay module optimization project in La Paz, Bolivia between April and December 2005. Show less

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  Shell

  Nov 2006 - Oct 2018

  I reduced the impact of JDE technical incidents by way of a fast restoration to avoid service breakdowns through proactive surveillance.I planned the infrastructure changes to reduce the lack of operations of the management system.I guaranteed continuous development of software versions, managing an integrated change plan and doing the configuration management for different internal clients.I worked with a technical team to guarantee ERP application adjustment, a data base to improve performance and to optimize the use of system resources as well as to manage the growth of data.I managed the JDE support service and all its related applications. Show less

  • Operations Manager

    Nov 2013 - Oct 2018

  • Account Analyst

    Jan 2012 - Oct 2013

  • JDE Functional Consultant - Finance

    Nov 2006 - Dec 2011
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  Raízen

  Oct 2018 - Jul 2019

  JDE Senior Business Analyst

  I took part in the systems migration project due to Raizen’s acquisition of Shell.I rolled out new ITIL processes to implement a help desk that encompassed the full service catalogue for applications and Infrastructure in the new company. I carried out the implementation of the SNOW application. I designed a dashboard to reflect the status of key indicators. I taught training courses. I solved security incidents faster by working independently from the staff based in India with a different time zone.I redesigned the ERP Security Framework. I completed the systems in-house and external audits, which enabled a timely closing of fiscal years. Show less

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  ExxonMobil

  Nov 2019 - Jul 2021

  QA engineer

  Responsible for the testing on projects toSAPUpgrades and Finance related. Managing resources for the different types of testings like manual and automated.Applying the appropriate test measurements and metrics according to the project needs. Use of testing tracking tool like TFS Azure and HP ALMUse of Power BI and tableu for metrics creation.

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  JPMorganChase

  Jul 2021 - now

  Product Owner

  I'm collaborating with business users and clients to understand legal applications and anticipate their needs and translate them into product requirements. I'm responsible of following up the vision of my the team’s product and creating a product road map based on this vision.I'm responsible of the product backlog and prioritizing them based on changing requirements following up Agile methodologies.I'm overseeing all stages of product creation including design and development.Also, I'm monitoring and evaluating product progress at each stage of the process using Jira.I'm liaising with the product team and end-users to deliver updates and participating in Scrum meetings and product sprints Show less