Sherief Salahuddin

Experience

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  The Arab Contractors

  Mar 2002 - Jun 2003

  Workshop Engineer

  Starting the activity of the design and manufacturing of commercial vehicles in the Arab Contractors company.Design and manufacturing of low-speed, 6-ton capacity agricultural tipping trailers.N.B. References and certificates to be furnished upon request.

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  IVECO

  Jun 2003 - Dec 2004

  Workshop Engineer

  Overhauling Engines and Gear train for the various IVECO models.Troubleshooting of the failure reasons by knowing the symptoms.Planning and organizing the sequence of performing the repair procedure in order to decrease the required man hour and increase productivity.

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  Egyptian Drilling Company

  Dec 2005 - Jul 2006

  Service Engineer- Heavy Equipment and automobiles

  Maintenance of mobile cranes of type “LORAIN”. And troubleshooting of hydraulic system malfunctions. Maintenance of CATERPILLAR earth-moving equipment: 936D and 960D Loaders. CAT engines for KENWORTH trucks. And CAT Forklifts. Overhauling 3304 and 3406 engines.

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  FCA Fiat Chrysler Automobiles

  Jul 2006 - Dec 2012

  Establish operational strategies to realize corporate vision & mission.Increase company profitability together with attaining better Customer satisfaction experiences.Resolve operational bottlenecks between departments and guarantee synergy between them to attain company objectives.Lead the after sales team to achieve corporate objectives.Increase After sales CSI and profitability through implementing mid & long range strategies.Monitor overall performance of after sales department and analyze weakness areas and work on improving them.Review after sales KPI’s and enhance their appraisal through planning tactics and activities for all departments.Outline job descriptions for after sales posts and determine communication lines and organizational hierarchy. Liaise with other departments to guarantee synergy and smooth flow of products, services and information between team members.Create and maintain team spirit among employees and align their personal objectives with corporate objectives. And guide second line staff to prepare them for senior positions. Show less Leading the workshop team towards achieving corporate objectives in terms of CSI, Productivity, efficiency and performance.Evaluate overall performance and tackle bottleneck jobs.Provide technical support for issues that need experience and creativity.Ability to build the working premises from scratch as I supervised the establishment of the firm in Egypt since 08/2006 till 2012.Attended 4 advanced training courses on modern diagnosis and troubleshooting of FIAT, LANCIA and ALFA ROMEO vehicles electronic systems in Italy during 2007,2008, 2009 and 2010.Certified FIAT Diagnosis Expert Engineer (D.E.E) since 12/2008. Show less Preparing, Implementing and monitoring Training programs in accordance with FIAT standards to increase the competency level for all technicians and employees.Establishing FIAT warranty policy both for customers and authorized service centers.Auditing on Main and authorized service centers for technical, C.I. and procedural prospects.Handling customer complaints in relation to service level and resolving it.Preparing product reports for new anomalies and finding solutions.Implementation of Recall campaigns and service news supplied by the manufacturer.Solving complex faults and establishing fault diagnosis techniques. Show less

  • Service Manager

    Aug 2010 - Dec 2012

  • Workshop Manager

    Oct 2008 - Aug 2010

  • Dealership Technical Support, warranty &training Manager

    Jul 2006 - Oct 2008
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  Abdullah Hashim Co. Ltd

  Dec 2012 - Jun 2021

  1- Establish, monitor and follow up the execution of "HONDA People Development Program" for service advisors and technicians.2- Perform regular Branch Audits as per HONDA standard to scan current situation and determine areas of Improvement.3- Cheeck Branches compliance with HONDA CI-VI and quality of service premiseses.4- Standardizing Process and PRocedures in AHCL with the concerned team. 1- Perform the business best practices to guarantee customer satisfaction.2- Achieve labor & parts sales targets set by management.3- Improve the work environment for all team members.4-Strive constantly for a homogeneous flow of work and standard procedures.5- Build the appropriate team among qualified employees to help carry the company forward.

  • National Sales Manager, Power Products, Marine and Motorcycles

    Mar 2018 - Jun 2021

  • Dealer Development Manager

    Apr 2015 - Feb 2018

  • Service Manager

    Dec 2012 - Apr 2015
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  Self-employed

  May 2021 - Dec 2021

  Automotive Aftersales Expert and motorsports/power equipment/ marine sales manager
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  Luxury Carts Group

  Feb 2022 - Jun 2022

  Sales and Operations Manager

  Sole GCC distributor for Golf Carts, Segway Powersports vehicles and several landscaping machinery and other new businesses.

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  Alkhorayef Commercial Company

  Jul 2022 - now

  Senior Sales Manager- Marine Division

  Senior Sales Manager- Marine division.Responsible for Business development, Target Achievement and Customer satisfaction through all business channels: Wholesale, Corporate and retail. For a world- class leading bouquet of Brands of Yamaha outboards , Boats, jet skis, diving equipment and water sports .