Alan McIntosh

Experience

• 

  Benetton Group

  Sept 1995 - Dec 1998

  Retail Sales Associate

  General fashion retail including sales, merchandising, stock management, cash handling and team leadership

• 

  Wholesale

  Jan 1998 - Jan 2002

  Branch Manager

  International Wholesaler.

• 

  OneTel

  Jan 2002 - Jan 2003

  Sales

  Sales of emerging ADSL product to corporate and consumer base.

• 

  HP

  Mar 2003 - Jul 2008

  Sales Manager - Technology & Support Services, Maintanance and Business Continuity solutions across SMB and commercial/Public sectors. Mid market Sales and Account manager.

  • Sales Manager - Technology Services, SMB

    May 2005 - Jul 2008

  • Enterprise Systems Account Manager

    Mar 2003 - Jul 2005
• 

  HP

  Jun 2010 - Sept 2014

  With L&D involved at every stage of business enablement and performance management the key element of my role is to work with cross- regional leadership to identify business goals, design, develop, and deploy the Learning & Development enablement strategy for our Salesforce across EMEA and within a Global workgroup Primarily a face to face coach for Sales and Sales managers and developer/owner of coaching framework of exellence, coaching culture and sales communications to support increased skills. Training, coaching, call Quality analysis and the management team together to form a strategy of coaching and development.

  • Head of L&D , UK&I Inside Sales

    Jan 2011 - Sept 2014

  • Sales Coach

    Aug 2008 - Jun 2014

  • Sales Training and Development Manager

    Jun 2010 - Jan 2011
• 

  Hewlett Packard Enterprise

  Jul 2014 - Sept 2020

  Leading the team of program and content managers as well as Instructors, I had the exciting and rewarding objective of delivering Word class Sales Onboarding for our global Field and Inside Sales roles as well as developing a future offering for our extended Partner community . My focus is on developing accelerated speed to competency models, critical Culture, Sales , Solution and Tools & Process training in multiple geographies. The role includes innovating on content and delivery strategies including use of learning platform such as MindTickle and rapid re-development of classes to a Virtual Instructor Led approach during the recent global events. They extend to developing a strong vendor / learning partner matrix, efficient and accurate annual budgeting and determining future fiscal strategy and objectives for the programs.In parallel to onboarding I am responsible for the design and delivery of a Worldwide Inside Sales / Early Career career development curriculum in support of around 1000 Inside Salespeople to accelerate speed to competency in this key role.Complimenting these objectives I maintain my instructing / facilitation skills by regularly delivering core elements of the Field Sales Onboarding program xEMEA and, for Inside Sales, in North America and providing Train the Trainer sessions for core classes. Show less My primary role was to develop and delivery a global strategy of Enablement for our ~1000 Inside Sales reps starting at New Hire Onboarding, through to a multi year learning path model that ensure sales competency and confidence was delivered at the right time to enable HPE's strategic and review based objectives. The role ties multiple stakeholders, business units and WW/EMEA teams together and includes leveraging new learning solutions and vendor partners to innovate new training offerings that engage, excite and enable our key roles.Along side this I actively facilitate/Instruct Field and Inside Sales reps in core Sales and Advanced sales process/tool classes. Show less Acting as key interface and relationship manager between HPE's Worldwide Sales Enablement Organisation and its EMEA geography leadership and enablement teams my role is to ensure strong execution in terms of delivery against strategic goals, clear needs identification from the geo teams and innovation of learning solutions to support across all sales roles including Sales Manager.In parallel it was my responsibility to architect and lead the EMEA Inside Sales / Early Career development curriculum to ensure our ~500 EMEA Inside Sales Account mangers (and associated Partner and Technical Presales roles) had the skills to deliver on HPE's sales objectives. This pathway was highly successful, executed at scale pan EMEA and remains today (in 2020 and with ongoing continuous improvements ) the recommended pathway for all Inside Sales roles Show less

  • Manager , Sales Onboarding & Inside Sales Skills / Instructor , WW sales Enablement

    May 2020 - Sept 2020

  • WW Sales Enablement - Inside Sales Lead and Field Sales Trainer

    Apr 2019 - May 2020

  • European Geographies Sales Enablement

    Nov 2017 - May 2020

  • Sales Trainer & Coach

    Jan 2014 - Jan 2020

  • EMEA Inside Sales Enablement Lead / Trainer / Facilitator

    Jul 2014 - Nov 2017
• 

  RingCentral

  Nov 2020 - now

  By leading, defining and delivering a focused strategy of Sales enablement/training for our partners/GSP's outside of the US , and for our Internal direct and channel sellers globally , we are building the best capability for lead generation, pipeline creation and growth of our international business. My goal is to provide the highest quality of tangible and sales growth foused enablement across the International Channel space, and for that to be delivered consistently, with high impact and with a focus on partners success and satisfaction. My enablement approach is outcome focused with a strong underpin of making it easy to learn to build confidence as well as competence at all stages of a sales career - leading to generating and closing more business.In parallell I am proud to lead both our Sales Certification and Manager Coaching certification programs globally to ensure we GROW even faster in 2024! Show less Work from anywhere , in any mode, on any device - and let it be easy to use, secure, scalable and reliable - that's what we do ! Working closely with our wonderful International Strategic Partners, our fantastic Product Marketing team and our genius Solution Engineers as well as our expert Sales teams to drive capability, confidence and evangelism of our Industry (just ask Gartner!) leading UCaaS and Telco solutions into the market . We want to ensure companies of all sizes and in all geographies can harness the benefits of a true born in the cloud , global, enterprise grade, secure and unified communications and contact center solutions spanning Message, Video and Phone can bring and to help them #WorkFromAnywhere Show less

  • Sr Manager - International Channel/GSP & Strategic Programs Enablement

    Jul 2022 - now

  • Senior Manager , Sales Enablement - Strategic Partnerships

    Apr 2022 - Jul 2022

  • Sales Enablement Manager - Strategic Partnerships

    Nov 2020 - Apr 2022