Yogesh Singh

Experience

• 

  ICICI Bank

  Jan 2019 - May 2020

  Senior Officer

  * Provided the full range of customer service, account management, and financialservices support.* Assisted staff with loan and deposit applications, and answered general questionsabout all services and banking products.* Managed customer profiles, opened new bank deposit accounts, and processeddeposits and loan products.* Described promotional offers and used persuasive sales techniques to upsell servicesand/or convince clients to apply for additional banking services.* Communicate effectively with customers, managers, and co-workers through a varietyof channels including email, phone, traditional mail, and through the use of various office machines* Maintained and reviewed Transaction using FINNACLE. Show less

• 

  CEDCOSS Technologies Private Limited

  Jun 2020 - now

  1. Moved on to targeting clients for WebsiteDevelopment, Website Revamping, ManagedServices and Digital Marketing2. Converted and generated clients for theseservices.3. Sent cold emails and did calls to prospects4. Worked on the freelancer platform similar toUpwork called Bark.com for lead generatior5. Managed team of 4 peoples6. Sold Digital Marketing services to my clientslike SEO, PPC, SMO and help them for gaining andrising their online presence and getting moreclients by planning proper digital campaigns withcross collaboration with Marketing Head7. Did cross collaboration with Marketing &Development team for smooth projectmanagement.8. Build client for Monthly Recurring andincreased retention rate by 40%9. Maintained and build good relationship withclients and managed Anuual Contarcts as well.10. Creating BRD, FRD, RFP for clients11. Collaboration with PM for project sprint andprocess for related projectsProduct Sales, Customer Relationship Show less * Recommends marketing strategies for the purpose of enhancing company sales.Conducts market research into emerging trends in the industry.* Creates custom reports and generates standard reports for management and salesstaff.* Conducts organizational studies and work simplification studies to help streamlinebusiness processes.* Designs new forms and reports for staff and clients.* Documents findings of studies and implements new systems or procedures based onthose findings.* Analyzes work flows and makes recommendations for streamlining or improving theprocess.* Helps create and maintain a marketing plan for a new or existing product.* Determines target audiences to introduce new product offerings.* Analyzes the techniques and successes of the competition. Show less

  • Senior Inside Sales manager | Shopify-Amazon E-commerce expert ZOHO expert |

    Aug 2022 - now

  • Jr. Bussiness development analyst | Shopify Wish and Reverb Expert

    Jun 2020 - Jul 2022