Experience

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  S v national institute of technology (svnit), surat (nit, surat)

  Nov 2009 - Dec 2011

  System administrator

  Maintaining SVNIT Website with all the live updates (add, delete,amend) Design & Developed SVNIT website once in coordination with final yearstudents. Maintaining Call Management System (CMS) for SVNIT which handle alldesktop, network level complaints online within campus Managing engineers’ team of different AMC Vendors (Desktop,Network, UPS). Design & developed Call Management System (CMS). Handling & Providing Technical Support all related work under AMC. Handling internet access labs at Central Computer Centre, SVNIT Maintaining intranet account (Cyber roam) for internet access at SVNITCampus. Handling online test of various companies for campus recruitmentprogram of SVNIT by providing suitable set up for the companies. Provided exact environment for conducting different conferences ofthe institute among various departments.Responsible for tender documents drafting for management,conducted tender process smoothly with my team. Show less

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  Tata consultancy services

  Jan 2012 - Feb 2021

  Resident engineer

  Worked as a Resident Engineer for Desktop Support under TCS’s E-Governance Project - Passport Seva Project for Client – Ministry Of External Affairs at Surat - Passport Seva Kendra.Was solely responsible for the pilot site setup of Surat, New-Surat, Vadodara, two in Ahmedabad, Pune and Lower Parel-Mumbai.Fault analysis, troubleshooting and maintenance of desktops with other peripherals like Printers, Document Scanners, Biometric mouse, Finger print scanners, Digital Cameras, IP phones, etc.Fault analysis and troubleshooting of Passport Seva Application. Show less