Experience

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  Ubs

  Dec 1999 - Mar 2009

  Senior project program manager

  Senior Programme / Project Manager with UBS in different roles including New Business Initiatives and management of Client Asset Valuation programme of work for the Prime Brokerage function of UBS.

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  Hsbc

  Jun 2009 - Jul 2023

  Full remit for leading a programme of work to enable the HSBC Wholesale COO function to fully-capitalise investment spend on Transformation and Business Resource, in line with Accounting Policy Guidelines.➤ Took the lead in defining and articulating a change to HSBC Group Financial Accounting Policy, enabling the bank to capital investment spend on resources involved in transformational activities outside of Technology. ➤ Delivery of change enabling the bank to depreciate the spend over the lifetime of the value of the assets being created through investment spend. Show less Senior Digital Product Owner & Delivery Manager for development of the HSBC E-platform Bank Mandate update and change capability, as well as the delivery of new Corporate Card features to UK and HK. ➤ Leadership and motivation of a team of up to 30+ people working on the initiative to transform the bank mandate process for customers, following research showing that customers required this functionality.➤ Reviewed opportunities and solutions to future proof and standardise the capture and storage of bank mandate data as part of the digitisation of the entire process initiatives, and developed new target data models. ➤ Further tasked with the development of new Corporate Credit Card capabilities for Digital Business Banking (DBB) channels in both the UK and HK, providing new functionality such as delivering mobile 'pay' capabilities. Show less Tasked with the negotiation of a Master Service Agreement (MSA) for the build and delivery of a new strategic digital journey for the Onboarding and Know Your Customer (OBKYC) process.➤ Led development of the mobilisation plan to support combining CMB & GBM OBKYC programmes into one single comprehensive programme to support delivery, managing an annual budget of many $m.➤ Delivered changes spanning people, processes & procedures, aligning with a new Target Operating Model, working closely with technology teams to define, design and deliver the robust new digital journey. Show less Responsible for the delivery of the HSBC SCF Programme to Global Trade & Receivables Finance (GTRF) Product, enabling and supporting revenue growth of (5x) from $12m to $60m p.a. over the period of three years.➤ Rescued and recovered the ‘RED’ status Supply Chain Finance Programme, taking preventative steps to review, remediate & lead delivery of the replacement of a technology platform with a new strategic platform. ➤ Fully-accountable for delivery against agreed product development roadmap, including resource allocation, budget management, programme governance, benefit realisation planning, and adherence to best practice. Show less Programme leadership and delivery within CCD, HSBC’s in-house consultancy for GB&M strategic change initiatives, taking ownership for prioritising, planning and delivering transformational programmes & projects. End-to-end project and programme lifecycle management, encompassing scope, planning, risk and issues.• Reviewed benefit case for GB&M Emerging Markets Rates adopting the FI Primary Trading System• Drove a Payment & Cash Management (PCM) Programme, re-architecting processes across PCM Show less Senior Project Manager within HSBCs ETD (Exchange Traded Derivative) function. Responsibilities included managing the following projects:• Development and deployment of new platform to support nascent OTC Clearing business.• Run vendor selection process to identify strategic ETD reconciliation platform to support HSBC Global ETD business.• Develop new Trade Processing and management platform to support external clients wishing to electronically process trade allocations and position management. Show less

  • Senior Program Manager - COO Function

    Feb 2023 - Jul 2023

  • Senior Product & Digital Delivery Manager

    Feb 2021 - Feb 2023

  • Senior Program Manager - Onboarding & KYC (OBKYC)

    Aug 2019 - Jan 2021

  • Senior Program Manager - 3rd Party Vendor Engagement (Intl Trade)

    Jun 2018 - Jul 2019

  • Senior Program Manager - Supply Chain Finance

    Sept 2015 - May 2018

  • Senior Program Manager - eVolve FX Program Lead

    Aug 2014 - Sept 2015

  • Senior Program Manager - Central Change Delivery

    May 2014 - Aug 2014

  • Senior Project Manager

    Jun 2009 - Apr 2014