Experience

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  Cicor electronic solutions systronics

  Mar 2010 - Jul 2011

  Buyer

  • As a buyer I was responsible for the acquisition of electronic components supplies and spare parts for Saeco project• Worked in SAP and negotiate to get the best prices and best offers for the client and for the factory (were I’ve been negotiating the prices also for consumables)

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  Alcatel-lucent

  Jul 2011 - Feb 2014

  • As a 1st level engineer, I was responsible for Monitoring of all network alarms and ensures equipment is problem-free for Ericsson and ZTE• Full Network Surveillance on Systems (RAN, CORE, IP, Transmission) and Services (Speech, Data, OSS, BSS, Call Centers, Police Trace, Lawful Interception, etc), First Level Resolution, Troubleshooting for KPNGB Project BASE Belgium• Taking preventive action of major network faults and customer complainConducts inspections regularly on network performance and prepares result reports for management Show less

  • Senior Network Analyst

    Mar 2013 - Feb 2014

  • GNOC Engineer - Network Analist - Base Belgium

    Jul 2011 - Mar 2013
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  Nokia

  Feb 2014 - Apr 2024

  • Performed on-call duty for transmission Nokia MN product: MPR 9500, Wavence managed in NSP, NFM-P by taking remote action from RAS, direct from customer, WebCT, WebEML• Responsible of solving and troubleshoot 3rd level customer care tickets, collecting necessary microwave logs, traces and analyzing. • Preventive maintenance activities for Nokia Laboratory used for testing, system backup/restore, fixing HW and SW issues, simulating customer issues on Nokia platform.• Passed NSA (National Security Agreement) exam, to be eligible to work for USA customers. Show less • As a radio network performance engineer, I was in charge with troubleshooting all the alerts coming from the network related with 3G and 4G technology for Ericsson equipment.• Analyze and recommend network changes to antenna systems and air interface parameters to be implemented by the Optimization Engineer. Also, detected any degradation in the RAN performance, analyzed, proposed and implemented corrective actions.• Know and work with the optimization, dimensioning, ticketing, and OSS tools in place Show less

  • Service Solution Manager

    May 2022 - Apr 2024

  • Tehnical Care Engineer

    May 2021 - May 2022

  • Service Control Manager

    Dec 2020 - May 2021

  • Coordonator & Technical Support Engineer

    Apr 2015 - Nov 2020

  • Technical Support Engineer on Bouygues Project

    Sept 2014 - Apr 2015

  • Radio Network Performance Engineer on Bouygues Telecom

    Feb 2014 - Sept 2014
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  Ericsson

  May 2024 - now

  Technical authority expert

  Back Office 2nd level technical support on radio equipments for Bytel project