Experience

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  Silks country kitchen

  Jan 2010 - Jan 2017

  Food server

  • Trained new servers and bussers in customer service expectations, proper food handling, and restaurant protocols.• Skillfully anticipated and addressed guests’ service needs by keeping up with the fast- paced environment of the foodservice industry.• Answered customer inquiries and resolve issues promptly with a solution.• Trusted with handling cash, and was a key holder.

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  Balzac's coffee ltd

  Oct 2017 - Jun 2020

  Barista

  • Trusted with opening and closing duties, bank deposits, training new staff, inventory, and ordering.• Maintained café cleanliness at all times, including cleaning tables, maintaining condiment bar, and removing trash.• Prepared and served drinks and food in accordance with health codes and café standards.• Trained team members in successful strategies to meet operational and sales targets.• Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.• Recommended products based on solid understanding of individual customer needs and preferences. Show less

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  T’s complete move

  Jun 2019 - Aug 2019

  General laborer

  Organized and packed for elderly clients who were moving into smaller apartments/retirement homes.

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  Manitoulin designs

  Jan 2020 - now

  Founder
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  Digital main street

  Oct 2020 - Sept 2022

  Digital service squad

  Through the Digital Main Street Squad businesses receive targeted support to get started, grow their digital presence and grow their business. Digital Main Street provides: One-on-one assistance through the Digital Service Squad program to provide your business with free digital transformation consulting and support. This can include but is not limited to: - A digital assessment of your business’ digital literacy- Access to a free online video-based digital transformation training program- Website – review, updating, creation, best practices- Social Media – support, best practices, advertising, and more- Technology – support and guidance for the best options of technology tools to implement for your business- Miscellaneous Digital Transformation Support: loyalty programs, point of sale systems, ecommerce, back-end business operations support (i.e. setting up QuickBooks etc.)- Google 360 Photo – create Google 360 photos, publish on Street View, create virtual tour etc. Show less

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  Golf sudbury

  Apr 2022 - now

  Administrative assistant

  -Helped create marketing strategies by creating graphics for promotions, holidays, and events, scheduling content on social media, increasing engagement, and email marketing. - Implement and follow daily sales management policies and procedures by collecting daily cash deposits for each golf course, counting/deposit cash sales, using spreadsheets to input debit/credit, gift card, vouchers etc., inputting Lightspeed Reports into daily sales cashouts, and input daily sales into QuickBooks. - Acted as a central point of contact for customers by managing phone calls, answering questions, voicemails, and emails. - Provide exceptional customer service. - Provide information and guidance on the many different membership options. - In charge of filing, organization, and ensuring all office supplies are stocked/available. Show less