
Timeline
About me
Laundry Manager
Education

Rukmini shanmugam polytechnic college
1991 - 1994Diploma in textile technology textile sciences and engineering distinctionsThree years diploma course to study about fibres to fabric manufacturing, processing and making.
Experience

Hyatt hotels corporation
Mar 2003 - Jul 2007Laundry team leaderA Pre-opening Laundry Team leader assisting Asst Laundry Manager and Laundry Manager in the following areas. Core work areas: 1. Laundry operations.2. Uniform room operations.► 600 Guest Rooms + 400Residences.► 13 F & B outlets.► Uniforms of more than 1100 total staff.► 8 Meeting rooms and 3 banquet hall of more than 25000 sq.ft space.► Fitness center.► Swimming pool, Spa etc.

Ihg hotels & resorts
Oct 2007 - Jun 2009Cluster laundry managerResponsible for linen, uniforms, in-house guest laundry of:► 750 Guest Rooms + 200Residences.► 13 F & B outlets.► Uniforms of more than 1400 total staff.► 15 Meeting rooms and 6 banquet hall of more than 20000 sq.ft space.► Fitness center.► Swimming pool, Spa etc.As a Pre-Opening Manager of the new centralized Laundry I was involved in: 1. Guiding the Layout of the Laundry for a smooth flow of operations for optimum efficiency.2. Guiding about the layout of all utility supply pipe lines of Steam, Water, Air, Vacuum etc. for a smooth trouble free future operation.3. Overseeing all installation and commissioning of machines and their successful test runs.4. Preparation of Budgets, Cost analysis, Expense and Revenue Projections.5. Interviewing, Hiring, Inducting and Training of Manpower of different nationalities. Attending HR related issues.6. Liaising with Vendors and Allied service providers for efficient services and products at optimum cost.7. Guiding and developing wash, dry cleaning programs along with Chemical Suppliers for obtaining highest standard of quality keeping in view of the cost and the fabric life.8. Analysing feedback and complaints and incorporating it for better quality and service.9. Attending issues of all laundry and utility supply related regular and preventive maintenance and guiding about subsequent course of actions. Show less

Emaar hospitality group
Aug 2009 - Apr 2012Laundry managerResponsible for linen, uniforms, in-house guest laundry of: ► 200 Guest Rooms + 442 Residences.► 7 F & B outlets.► Uniforms of more than 400 staffs.► 12 meeting rooms and 3banquet hall of more than 12000 sq.ft space.► Fitness center.► Swimming pool, Spa etc.Some of the key responsibilities are: ► Maintaining the linen and uniforms to the highest standards of quality as set by the brand standard.► Providing an impeccable guest laundry service as prescribed in the brand standard.► Checking the cost incurred and revenue earned to match with the budget.► Improvising techniques to minimize cost and maximize revenue.► Coordinating with the engineering department for PMS and breakdown maintenance.► Creating a harmonious, productive environment for the colleagues to extract the best out of them.► Training, coaching, mentoring staff to achieve their goals and be aligned with the hotel’s business goal.► Coordinating with all user departments to fulfill their daily and urgent requirements.► Recording of all utility consumptions discards chemicals usage and analyze the pattern for any deviation from the standard and take necessary prompt remedial actions, if required.► Ensuring all required chemicals, supplies, utilities are in stock at all the time.The challenges are many but overcoming them is satisfying. Show less

Laundry box l.l.c
Jul 2012 - Apr 2017Operations managerLaundry Box is the brand promoted by "Technology experts”, which is foraying in to the laundry service sector initially targeting in to the Dubai region to provide services of high class customer’s laundry related requirements. Be it, washing (laundry), dry cleaning, carpet cleaning, pressing services and all other related services which are regularly required on their busy schedules."Laundry Box" is also aimed to provide its premium services to its retail customers through its home pick-up delivery services.With the growing demand of quality services in this sector, "Laundry Box" is the only company which is professionally owned and managed, and aims to provide professional, yet personalized services at affordable rates. Show less

Fabmaster laundry
May 2018 - May 2021Laundry operation manager
Accor
Jun 2021 - nowLaundry manager
Licenses & Certifications

Diploma in textile technology.
Diploma
Volunteer Experience
Cleaning
Issued by Emaar
Associated with Dharmaraj Marakkannu
Languages
- enEnglish
- hiHindi
- taTamil
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