Ruchita Roy

Ruchita Roy

Sr. Customer Care Executive

Followers of Ruchita Roy2000 followers
location of Ruchita RoyBengaluru, Karnataka, India

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  • Timeline

  • About me

    Demand Planner @Target |Demand Planning & Forecasting|Merchandising| Inventory Management| Logistics & Transportation| Data Analytics

  • Education

    • Hindi Higher Secondary School

      2008 - 2010
      Intermediate Commerce
    • Great Lakes Institute of Management

      2020 - 2021
      Post Graduate Data Science and Business Analytics
    • Acharya Institutes

      2010 - 2013
      Bachelor's Degree Accounting and Finance
  • Experience

    • Zivame.com

      Nov 2014 - Aug 2015
      Sr. Customer Care Executive
    • GS Farm Taaza Produce Pvt Ltd

      Sept 2015 - May 2019
      Head Of Business Operations

      Spearheaded 32 members across 4 cross- functional teams driving annual turnover of 30 Cr in 3 states.Reduced warehouse Leakage (Spoilage, Moisture Loss & Pilferage) from ~ Rs 4/Kg to ~ Re 1/Kg– 4X improvement in 2 years. Transformed Annual Gross Margins from ~8% to 16% in FY’18 leveraging on an effective pricing policy and reducing overhead costs by 12%.Administered & assumed P&L responsibility along with 15+ performance metrics driving YoY cost reduction by 20%.Crafted successful cost leadership strategy ensuring best-in- class quality with 200+ Kirana stores and 10 key accounts (Flipkart Amazon, Zomato, Swiggy etc.)Led a 25 membered team for strategic diversification of Hyderabad business contributing to firm’s 35% revenue within 1 year. Show less

    • Cargill

      May 2019 - Apr 2022
      Senior Analyst

      Co-developed and launched 2 supply chain intermediary processes by reducing lead time by 24 hours impacting business efficiency gain by ~ 17%.Fostered partnerships with 30+ vendor points and negotiated on 6 major business parameters reducing the cost of carrying inventory by ~7%.Single Point of Contact for pan- India demand forecasting of 50000 MT worth businesses clocking an average SLA accuracy of 85%.Crafted first of its kind onboarding operations process reducing vendor dependency and increasing efficiency from ~78% to ~95% on 4 parameters.Responsible for freight analysis and customer profiling for pan-India businesses reducing the freight cost by ~ 1 CR in FY 21.Led a team of 13 members for transforming route planning operations and streamlining truck utilization rate by 16%. Show less

    • Diageo

      Apr 2022 - Aug 2024
      Manager- Demand Analytics
    • Target

      Aug 2024 - now
      Demand Planner
  • Licenses & Certifications

    • PGP Data Science and Business Analystics

      Great Lakes Institute of Management
      Apr 2021