Ollie Curtis

Experience

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  Long Road Sixth Form College

  Jan 2006 - Jun 2008

  IT & AV Technician

  • Manage, update, upgrade and support the College Virtual Learning Environment (Moodle)• Provide technical support for over 2000 users in a Windows XP and MS Office 2003 environment• Hardware refresh every summer of over 800 desktops using Symantec Ghost• Install and service digital projectors in classrooms• Sound Engineer for meetings and presentations• Install, configure and maintain the Library IT system• SharePoint POC

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  IFG Management Ltd

  Jun 2008 - Jan 2012

  Support Engineer

  Desktop Lead in the migration of a Windows 2000 desktop from Santander to IFG Group• 1st and 2nd Line Support in Windows 2000 and Citrix PS 4/Server 2003 Environment for over 700 users at multiple sites throughout the UK, Ireland, France and Spain• Answering and dealing with over 5000 calls in my 1st year• Maintaining Samsung Phone Systems at multiple sites• Office relocations - ordering telephony, racks, cabling and comm's• Imaging workstations• Microsoft SharePoint 2007 rollout for several companies within the Group Show less

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  IFG Group plc

  Jan 2012 - Jan 2015

  IT Infrastructure Engineer

  Member of the Infrastructure Team providing technical leadership on upgrades, migrations and 3rd Line BAU Support.• Daily Management and Administration of a NetApp, Citrix and VMWare house across multiple data centres.• Management and Administration of a Mixed XenApp 6 Farm (Published desktop and Apps) and Windows 7 Thick Desktop with AppSense• 2nd/3rd Line Wintel support for infrastructure within the Group of Financial companies. This includes: AD 2008, WSUS, Checkpoint firewall monitoring, SharePoint, Wyse, XenApp, AppSense, variety of in-house applications and specialist financial packages (Infor SUN Systems and Q&A, Avelo Advisor Office, Delta SIPP & SSAS Pro, Profund P3 Pensions and TeamSpirit)• AppSense: Management and administration of Personalisation and EM Policies, BAU Support, NLB and SQL Replication of EM Personalisation Show less

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  James Hay Partnership

  Jan 2015 - Mar 2018

  Senior Infrastructure Engineer

  Senior Member of the Infrastructure Team providing technical leadership on upgrades, migrations and 3rd/4th Line BAU Support.Daily Management and Administration of a NetApp, Citrix and VMWare house across multiple data centres. This includes:• Management and Administration of a XenApp 6 Farm (Published desktop and Apps) and Windows 7 Thick Desktop with AppSense• 3rd/4th Line Wintel Support.• AppSense: Management and Administration of Personalisation and EM Policies, BAU Support, NLB and SQL Replication of EM Personalisation.• Technical Lead on a Citrix XenApp Migration from a Thick Desktop• Technical Lead of a NetApp House across multiple data centres. This includes:OnCommand, Data Fabric Manager, Management of vol's, hardware replacements, OnTap Upgrades. • Part of a Business Continuity Planning Committee to ensure our environment is regularly tested for BCP and Disaster Recovery. This includes creating technical documentation and procedures. Show less

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  Adder Technology

  Mar 2018 - now

  IT Systems Administrator