Luis Sarmiento

Luis Sarmiento

Shift Lead

location of Luis SarmientoSouthern Company

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  • Timeline

  • About me

    Certifications: Cisco CCNA, CompTIA Security+, CompTIA Network+, CompTIA A+

  • Education

    • Brewbaker Tech Magnet High School

      2011 - 2015
      ENGINEERING

      Activities and Societies: National Honor Society, Technology Student Association, Mu Alpha Theta, VEX Robotics

    • Auburn University at Montgomery

      2015 - 2019
      Bachelor's in Information Systems Infrastructure
  • Experience

    • Great American Cookie Co

      Jul 2012 - May 2019
      Shift Lead

      Lead a small team of co-workers, handle opening and closing duties, and provide excellent customer service.

    • Champs Sports

      Jan 2014 - Jan 2015
      Sales Associate

      Demonstrate outstanding customer service and selling skills, providing product information, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.

    • Sushi Cafe

      Apr 2018 - Dec 2018
      Server

      Provide excellent customer service ,as a food server, while working in a fast paced environment handling various tasks at the same time.

    • Montgomery Area Chamber of Commerce

      Sept 2018 - Dec 2018
      MACC Database Intern

      Help create, update and manage the Chamber’s contact/member management database system.

    • Fresh

      May 2019 - Apr 2020
      Help Desk Analyst

      Support Fresh Technology customers by providing phone and remote support to diagnose and solve equipment, software and procedural issues. Document diagnostics and resolutions inthe Zendesk ticketing system. Monitor systems to react as necessary minimalizing down time.

    • Southern Company

      Apr 2020 - now
      • Network Engineer II

        Jul 2024 - now
      • Network Engineer

        Jun 2022 - Jul 2024
      • Information Technology Specialist

        Apr 2020 - Jun 2022
  • Licenses & Certifications

    • CompTIA IT Operations Specialist – CIOS Stackable Certification

      CompTIA
      Oct 2019
    • Cisco Certified Network Associate Routing and Switching (CCNA)

      Cisco
      Jun 2020
    • CompTIA Security+ ce Certification

      CompTIA
      Sept 2020
    • CompTIA A+ ce Certification

      CompTIA
      Mar 2019
    • CompTIA Secure Infrastructure Specialist – CSIS Stackable Certification

      CompTIA
      Sept 2020
    • CompTIA Network+

      CompTIA
      Oct 2019