Ajay Agarwal

Ajay Agarwal

Followers of Ajay Agarwal160 followers
location of Ajay AgarwalHyderabad, Telangana, India

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  • Timeline

  • About me

    Datacloud Consultant

  • Education

    • Shree Jain Vidyalaya

      -
    • Calcutta University, Kolkata

      2005 - 2008
      Bachelor of Science - BS Mathematics and Computer Science
  • Experience

    • Wipro

      Feb 2009 - Apr 2012

      Responsible for managing tech support process for client Hewlett Packard. Worked as a technical support associate for client Hewlett Packard.

      • Subject Matter Expert

        Sept 2010 - Apr 2012
      • Technical Support Agent

        Feb 2009 - Aug 2010
    • DELL INDIA INTERNATIONAL SERVICES Private Limited

      Apr 2012 - Oct 2013
      Technical Support Specialist

      Part of elite technical support helpdesk for Dell XPS line of computers.

    • ADP India

      Oct 2013 - Mar 2015
      Functional Consultant

      Worked as a Tier II support associate for ADPR (ADP Reporting ) process.

    • State Bank of India

      Apr 2015 - Nov 2015
      Probationary Officer

      Worked as a Probationary officer ( Assistant Manager ) in the biggest bank of India - in a permanent position.

    • ADP India

      Dec 2015 - now

      Promoted to next grade. Handling Datacloud, Analytics and ETL . Handling Analytics and daily business critical ETL tasks. Promoted to next grade. Worked as an SME. Assisted management with outlining, creating, handling and completing trainings and various projects. Also, continued the role of handling escalations and providing tier 3 support to team. Promoted to next grade. Provided tier 3 support to my team, handled escalations and provided end to end training to all new joiners. Worked as a senior ADPR ( ADP Reporting ) Analyst , managing multiple client's with 1000+ employees.

      • Consultant

        Apr 2022 - now
      • Senior Member Technical

        May 2021 - Mar 2022
      • SME / Reporting Specialist

        May 2019 - Apr 2021
      • Associate Functional Consultant

        Jul 2017 - Apr 2019
      • Functional Consultant

        Dec 2015 - Jun 2017
  • Licenses & Certifications

    • Oracle Certified Professional

      Oracle