Experience

• 

  V modal mexicana, s.c.

  Jul 2016 - Feb 2017

  Sales executive

  Coordination of commercial projects of Railway Logistics.Prospecting for new clients and follow-up to portfolio of active clients.Customer service.

• 

  Db schenker

  Feb 2017 - Aug 2018

  Inside sales

  Elaboration of maritime, air, and land quotations for automotive and aerospace clients. Provided logistics solutions according to the needs of each client (all sectors). Quotations won with a monthly HIT RATIO of more than 80% over 3 different Branches in Mexico.1st place on National Results Inside Sales Spot Quotations Performance per person 2018. Prospection of new clients.

• 

  Workhuman

  Jan 2019 - Jun 2021

  First point of contact for customers all over the world, with the responsibility of ensuring a positive customer experience. Sharing status from orders placed, helping on the tracking and logistic updates. English and Spanish support.Workhuman® is the world’s fastest-growing integrated Social Recognition® and continuous performance management platform. Our human applications are shaping the future of work by helping organizations connect culture to shared purpose. With a consistent stream of gratitude fueling unparalleled, provocative workplace data and human insights, Workhuman® Cloud is a critical software engine for global companies seeking to motivate and empower their people to do the best work of their lives. Workhuman (formerly known as Globoforce) was founded in 1999 and is co-headquartered in Framingham, Mass., and Dublin, Ireland Show less

  • Senior Customer Service Executive

    Sept 2020 - Jun 2021

  • Merchandise Customer Service Executive

    Jan 2020 - Sept 2020

  • Customer Service Executive

    Jan 2019 - Jan 2020
• 

  Medtrainer

  Jun 2021 - Mar 2023

  Customer success manager
• 

  Regroup mass notification®

  May 2023 - now

  Customer success manager