Experience

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  Genpact

  Jan 2000 - Feb 2011

  Manager - transitions planning and execution

  June ’07 to Feb ’11 : Manager - F&A Transitions Over 11 years of remarkable experience at Genpact in Project Management, Operations excellence, Team Management, Financial Budgeting, Risk assessment and stakeholder management A transitions expert with proficiency at Project / Process management & leading teams for running successful process operations & experience of developing procedures, service standards for business excellence Setting up “first time right” transitions, using optimized resourcing approach, with upfront readiness of transition teams and optimal use of digital capabilities Deep rooted exposure to key attributes including but not limited to change management, and stakeholder management. Strategy formulation, execution and tracking for completion of deliverables for enhancement of the Business Transition functionJan ’00 to June ’07 : Assistant Manager - P2P & Travel Expense Operations Team manager for Travel and Expense process with 7+ years experience in leading teams for running successful process operations & experience of developing procedures, service standards for business excellence Identifying and implementing strategies for building team effectiveness by promoting a spirit of cooperation between team members Creating & sustaining environment that fosters development and motivates high performance.  Creating and developing a positive working environment to enhance productivity through personal impact by way of devotionals, team meetings, 1:1's etc.  Conceptualizing & developing need based training modules for developing multi skilled work force for cross utilization within sub processes for optimum efficiency Work with other functions in driving various projects in order to improve functioning of the organisation, such as operational excellence initiatives, cost reduction etc Show less

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  Capgemini

  Feb 2011 - Feb 2012

  Manager - project management & transitions

   Leading high-performing teams of seasoned project managers Overseeing large-scale outsourcing transition for clients in consumer goods, retail, life sciences and health care Supporting the Global Solutions team with responses to RFX and detailed RFP documentation Working closely with the Sales/ internal teams (WFM, Pricing, IT, HR, Quality etc) for preparing proposals/ Collaterals/ Presentations for client visits and reviews Driving strategic initiatives to build the transitions and program management function. Leading Transitions Framework reviews and grooming transition / solutions resources and training them on the methodology Show less

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  Wipro

  Feb 2012 - Sept 2018

  Sr. manager - business transitions & project mgt.

  Key Responsibilities Include :  Managing end to end Transitions Planning & Execution, Knowledge Capture to Work transfer eventually leading to performance stabilization based on Transition framework along with managing budget and profitability of the account. Ensuring that all transitions are within prescribed timelines & budgets Hands-on experience in Process Mapping, Risk assessment / Mitigation, Client, Communication, People, Escalation and Issue Mgt, Technology & Infra. set-up for process Migration across the globe with multi-disciplinary teams by demonstrating excellent management, Communication and Interpersonal skills Show less

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  Cognizant

  Oct 2018 - Dec 2020

  Deputy general manager - transitions

   Heading complex Outsourcing initiatives & Process Transitions for leading Digital, Media & CommTech clients with extensive footprint across multiple Geo’s Expanding the digital operations landscape & service offerings by creating customized solutions with enhanced value proposition for the clients Steering end-to-end Transition Planning & Execution right from the Pursuit Mgt stage till the Steady State delivery that includes Solution Design, Conceptualization of Transition Roadmap, Operational / Financial re-modeling and driving Change Management with Performance Assurance. Guiding & sharing thought leadership with cross-functional teams to help execute the plans to ensure successful Transition Show less

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  Genpact

  Jan 2021 - now

  Assistant vice president - program mgt, consulting & transitions

   Spearheading multiple client programs to transition business processes in Digital Marketing, Finance & Accounting (F&A), Banking & Financial Services and Insurance (BFSI) domains from various fortune++ clients across US, Europe, APAC to Genpact Offshore-nearshore delivery centers Partnering with the Business Development & Strategic Deal Teams to build customized outsourcing solutions for new client engagements  Create compelling value proposition for the clients, developing migration and implementation solution, providing inputs to effectively price service provision Show less