Sean Charsley

Sean Charsley

Assistant General Manager Operations

Followers of Sean Charsley2000 followers
location of Sean CharsleySan Diego, California, United States

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  • Timeline

  • About me

    A seasoned Hospitality Operations Manager with a proven track record of delivering results across diverse sectors and industries. Ensuring seamless guest experiences within dynamic and fast-paced environments.

  • Education

    • University of Nevada-Las Vegas

      2001 - 2004
      Bachelor of Science in Business Administration, Marketing Marketing/Marketing Management, General
    • College of Southern Nevada

      1999 - 2001
      Business, Management, Marketing, and Related Support Services
  • Experience

    • Hard Rock Hotel & Casino, Las Vegas

      Jan 1999 - Jan 2010
      Assistant General Manager Operations

      Assistant General Manager Wasted Space Nightclub Bartender Vanity NightclubLead Bartender Body English NightclubLead VIP Host, Event Coordinator Relax Mondays at the Beach Club. Floor Supervisor at Pink Taco Mexican Restaurant Lead VIP Host for Yo Quiero Karaoke at Pink Taco Mexican Restaurant

    • Wynn Las Vegas

      Jan 2010 - Jan 2010
      XS Nightclub Bartender
    • Coldwell Banker Real Estate

      Jan 2010 - Jan 2012
      REALTOR (S) e-PRO

      Conduct open houses to help market for-sale propertiesStay up-to-date on market trends and property values to best assist clientsDevelop positive and trusting relationships with customers by addressing individual needsNegotiate final price and draft sales contractsCommunicated clearly with clients to identify their needs and budget and match to available propertiesScheduled walkthroughs of prospective properties and guided clients through each home's features and valueNegotiated and managed sales contracts and answered all client questions Show less

    • Landry's

      Jan 2012 - Jan 2013
      General Manager

      Opening Staff

    • Hakkasan Group

      Jan 2013 - Jan 2014
      Hakkasan Nightclub Bartender

      Opening staff

    • Room Service San Diego

      Jan 2014 - Jan 2015
      Managing Partner

      ➜ Acted as the primary partner interface, managing daily business operations, financials, and employees. Initiated creative marketing ideas that met and exceeded clients’ needs and expectations, resulting in 100% client satisfaction and generating referral and repeat business.➜ Leveraged expertise in urban living at downtown San Diego to provide high-quality food, service, and technology that was integrated to create more convenience in daily busy life.➜ Fostered conducive work environment that increased employee morale, providing impeccable service that allowed clients to enjoy delicious meal at the comfort of their homes with adherence to all applicable safety/health regulations and corporate standards. Show less

    • Evolution Hospitality

      Jan 2014 - Jan 2014
      Assistant Director of Banquet Operations
    • Golden Nugget Las Vegas

      Jan 2015 - Mar 2020
      Director of Nightlife Operations

      To oversee multiple venues throughout hotel. Staff Management: Hiring, training, and supervising staff members, including bartenders, servers, security personnel, and DJs. Ensuring that the team provides excellent customer service and adheres to the club's policies and standards.Financial Management: Developing and managing budgets, monitoring expenses, and implementing strategies to increase revenue. Analyzing financial reports and making data-driven decisions to improve profitability.Event Planning: Organizing and promoting special events, parties, and theme nights to attract customers and boost the club's popularity.Marketing and Promotion: Implementing marketing strategies to attract new customers and retain existing ones. Utilizing social media, advertising, and partnerships to increase the nightclub's visibility.Customer Relations: Ensuring a positive and enjoyable experience for patrons, handling customer feedback, and resolving any issues that may arise.Liaising with Suppliers: Maintaining relationships with suppliers, negotiating contracts, and ensuring the availability of quality products at competitive prices.Compliance and Safety: Ensuring the venues operate in accordance with all local and state regulations, including alcohol licensing, health and safety standards, fire codes, and gaming regulations. Inventory Management: Monitoring and managing inventory levels of beverages, supplies, and equipment.Entertainment Management: Booking and coordinating performances, DJs, or live bands to entertain customers.Maintaining Ambiance: Overseeing the venues decor, lighting, and overall ambiance to create a visually appealing and enjoyable environment. Show less

    • Pool Builder Marketing Pros

      Apr 2020 - Jul 2021
      Managing Partner

      Served as founding partner of a Digital Marketing Company with focus on swimming pool construction industry. Built business from the ground up, facilitating growth plans, budget and project timelines to achieve organizational goals and KPIs. Had a successful exit from the company when it was acquired. ➜ Managed website design, SEO, PPC, and social media management, clearly communicating novel business solutions to complex business needs. Promptly addressed clients' queries and complaints with regards company services and products.➜ Mentored staff on new processes and provided recommendations that positioned company as a value-add solution among competitors in the market. Show less

    • Statewide Mortgage Services

      Jul 2021 - now
      Business Development Manager

      ➜ Oversee all sales, marketing and business development representatives, hire and train the entire company team of business development representatives in several cities and countries, maximizing the use of technology to enhance the interviewing practices, assessments, and selection processes.➜ Actively participate in departmental performance improvement activities, formulating effective strategies and techniques to generate robust sales pipelines while conceptualizing yearly business plans.➜ Implement a people-first management approach that increased team performance and productivity, fostering a culture of operational and service excellence in compliance with company's standardized instructions and service level agreements. Show less

    • RCI Hospitality Holdings, Inc.

      Jan 2023 - Jan 2024
      General Manager
    • Ryman Hospitality Properties

      Apr 2024 - now
      Assistant General Manager

      Step into Ole Red Las Vegas – the water’s just fine (and so is the grub)!Explore our brand-new honky-tonk haven, where the neon glows just a little bit brighter, the music plays just a little bit louder, and the drinks flow just a little bit smoother. From our boot-scootin' main stage to our rooftop oasis with an “I’ll-be-damned” view of the strip, there’s something here for every helluva-good-time-haver and Blake Shelton fan in Sin City and beyond.

  • Licenses & Certifications

    • Certified Bartender

      Unite Here Bartenders Local 165 Las Vegas, NV
      Jan 2010
    • California Real Estate Practice Certificate of Completion

      Allied Real Estate LLC
      May 2012
    • California Real Estate Finance Certificate of Completion

      Allied Real Estate LLC
      Jun 2012
    • Real Estate Principles and Law

      Key Realty School
      Mar 2020
    • California Real Estate Principles Certificate of Completion

      Allied Real Estate LLC
      Apr 2012
    • TIPS California RBS Certification

      360training
      Nov 2022
  • Volunteer Experience

    • Disaster Relief Volunteer

      Issued by American Red Cross Maui Chapter on Nov 2010
      American Red Cross Maui ChapterAssociated with Sean Charsley