Taylor Whitehead

Experience

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  The Coffee Trader

  Sept 2015 - Jun 2018

  Barista

  Handled customer service, trained new employees, delivered drinks to multiple companies, and worked in a fast past environment.

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  Primary Care Partners

  Feb 2017 - Nov 2017

  Front Desk Representative

  Greeted and checked patients in, took care of co-pays, scheduled appointments, and triaged patients.

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  Qual-Econ USA

  Jun 2018 - Sept 2018

  Executive Assistant

  Extreme attention to detail when constructing and developing forms, excel sheets, and reports that had not previously existed; major contributor to help organize and brainstorm ways to run an efficient facility. Followed specific instruction when given a task and completed above standard and time expectations. Well versed in policies regarding OSHA.

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  Squeeze In Franchising

  Oct 2018 - Mar 2019

  Hostess and Food Expo

  Greet guests as they walk in, bring them to their table, and prepare their drinks. Clean tables after guests leave and set them for new guests. Prepare dishes and bring them to the corresponding tables. Preform opening and closing procedures.

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  Square One Eatery

  Jan 2019 - Apr 2019

  Lead Server
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  Skin Cancer and Dermatology Institute

  Feb 2019 - Jul 2020

  Medical Assistant and Lab Technician

  Pathology Lab Technician: Accession tissue specimens to the corresponding derm-pathologists. Gross specimens and log description components to be included in pathology report. Embed specimens into paraffin to be ready to cut for slides. Load specimen blocks into the processor. Cut blocks using a microtome and carefully make slides. Handle cell blocks by filing by accession number. Log specimen measurements/dimension and summarize the procedure into EMA. Knowledge of laboratory quality control and procedures. Continually learning new techniques needed to be successful in the pathology laboratory.Medical Assistant: Assist licensed-medical providers in multiple surgical and clinical settings. Serve as a patient advocate during patient exams and treatments. Record patient medical history, medications, allergies, vitals. Ensure proper consent forms are obtained prior to preparing patients for treatment. Explain medications, treatment procedures, physician’s instructions, and wound care instructions to patients. Prepare treatment rooms for examinations, keeping rooms clean and neat. Assist physician with surgical procedures while maintaining a sterile field. Correctly dispose of infectious waste and biohazard materials. Perform accurate and detailed documentation of all procedures in a timely manner. Maintain patient confidentiality and data integrity in accordance with Health Information Portability Accountability Act (HIPAA). Collect, wash, and sterilize instruments and towels used in clinic. Provide compassionate and knowledgeable care to all patients. Show less

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  Pennisula Dermatology and Laser Clinic

  Aug 2020 - Jan 2021

  Medical Assistant
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  Peninsula Dermatology and Laser Clinic

  Jan 2021 - Apr 2022

  Clinical Team Lead

  Provide daily on-site leadership and effective management of clinic operations. Ensures high levels of patient customer service, operational efficiency, physician, provider, and employee satisfaction. Train new staff, order supplies for the front and back office, read pathology with Dr. Rasmussen, organize and file pathology slides for all three clinics of Peninsula Dermatology, report pathology to patients and schedule follow up treatment accordingly (MOHS, ED&C's, excisions, monitoring, etc), Assist Dr. Rasmussen with surgeries, fill in clinic when necessary, and CLIA responsibilities. Show less

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  Jefferson Healthcare

  Apr 2022 - Dec 2022

  Certified Medical Assistant - Dermatology

  Assisted providers in clinical and surgical procedures. Obtained chief complaints, vitals, and chart proficiently in Epic. Performed suture removals and wound dressing changes. Provided patient education, procedure explanation, and obtained consents. Assisted with maintaining a consistent and smooth patient flow. Gave detailed pathology results and scheduled procedures. Maintained patient confidentiality and data integrity in accordance with Health Information Portability Accountability Act (HIPAA). Provided compassionate and knowledgeable care to all patients. Show less

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  Reno Orthopedic Center

  Dec 2022 - Dec 2023

  Certified Medical Assistant

  Greet and guide patients to their exam room. Obtain HPI, vital signs, and assist the providers with procedures. Promptly address and resolve patient messages and phone calls. Place orders as directed by the provider, draw medications for injections, and perform suture, staple, and cast removals when appropriate. Place stat imaging and lab orders as needed. Abide by HIPPA requirements and provide compassionate and knowledgeable patient care.

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  Integrated Dermatology

  Dec 2023 - now

  Certified Medical Assistant

  Coordinate with medical providers and insurance carriers to secure coverage and navigate through the authorizations and appeals for biologic medications. Educate and assist patients through the prior authorization, appeal, and reimbursement process. Identify and navigate through barriers with insurances, pharmacies, and patient assistance programs to ensure patients receive their medications in a timely manner. Provide injection training and coordinate scheduled deliveries of biologic medications with specialty pharmacies. Assist providers in clinical and surgical procedures while maintaining a sterile field. Obtain chief complaints, vitals, and chart proficiently in EMA. Perform suture removals, wound dressing changes, and numb patients prior to MOHS, excisions, biopsies and ED&Cs. Provide patient education, procedure explanation, and obtain consents. Assist with maintaining a consistent and smooth patient flow. Give detailed pathology results and schedule procedures accordingly. Main patient confidentiality and data integrity in accordance with Health Information Portability Accountability Act (HIPAA). Provide compassionate and knowledgeable care to all patients and coworkers. Show less