Abe Raghib

Abe Raghib

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location of Abe RaghibHouston, Texas, United States

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  • Timeline

  • About me

    Strategic Customer Solutions/Success Manager

  • Education

    • Misr Language Schools (MLS)

      1987 - 2001
    • Cairo University

      2001 - 2005
      IT Bachelor Computer Science, Information Technology, Cairo University
  • Experience

    • IBM

      Aug 2005 - Jul 2019

      As a senior consultant for lab services for WebSphere Commerce my role is to make eCommerce customers B2C & B2B successfully create, migrate, upgrade & enhance their eCommerce platforms on the latest cloud native technologies. Specializing in search that allows me to touch on almost all areas of the eCommerce solution. As a managing consultant I work with clients on better utilizing WebSphere Commerce to meet their business goals, in that end I help clients with their architectural, design, development, piloting, integration, ..etc needs. As the eCommerce leader in IBM Egypt Global Delivery Center I worked on setting up a highly qualified team in the eCommerce domain specializing in WebSphere Commerce for both web and mobile applications. I started the team with 2 experienced practitioners and in 1 year the team grew up to 5 practitioners through steady growth and regular training and coaching plans. As the Smarter Commerce leader in IBM Egypt Global Delivery Center I worked on maintaining the demand pipeline as well as setup buildup plans for the eCommerce subdivision of Smarter Commerce. Architecting Portal and eCommerce solutions using IBM stack. Designing and developing Portal and Web Content Management Applications using WebSphere products. Fresh out of university I started as a developer in IBM where it all started when I experienced a whole new world of opportunities. Contributed as a developer in a bunch of DB2 Content Manager and Lotus Web Content Manager and WebSphere Portal solutions.

      • Senior Technical Consultant

        Jul 2017 - Jul 2019
      • Technical Consultant

        Feb 2013 - Jul 2019
      • eCommerce Leader - IBM Egypt GD

        Jan 2012 - Jan 2013
      • Smarter Commerce Leader - IBM Egypt GD

        Oct 2011 - Jan 2012
      • IT Architect- Application Architecture

        Feb 2009 - Sept 2011
      • Senior Portal developer

        Jan 2008 - Jan 2009
      • Java/Portal Developer

        Aug 2005 - Jan 2008
    • Dell

      Jul 2019 - Sept 2021
      Technical Presales Engineer | Solutions Architect

      As a technical presales engineer I advocate for my customers to set them up with the most optimal solutions to help them with their digital transformation and modernization journeys utilizing both professional services as well as managed services for increasing my customers' ROI.

    • Boomi

      Sept 2021 - Nov 2024

      My passion is to amplify ROI for my customers using cutting edge technology. I avail my wide spectrum of IT expertise and power of the technologies I advocate for, to align with and exceed enterprise organizations’ objectives in the areas of data readiness, pervasive connectivity and user engagement. My target is to accelerate my customers' business objectives. In my role I lead the technical sales team partnering with the sales team, partner alliance, customer success, product, services, R&D and other teams throughout the opportunity lifecycle starting with account research stage, technical and business discovery, demo planning and execution, POC execution, competitive ananlysis, influencing the technical win and contracting and deal negotiation. Show less

      • Advisory Sales Engineer | Advisory Enterprise Architect

        May 2024 - Nov 2024
      • Senior Sales Engineer | Senior Enterprise Architect

        Sept 2021 - May 2024
    • Amazon Web Services (AWS)

      Nov 2024 - now
      Senior Customer Solutions/Success Manager

      As a Customer Solutions Manager for strategic accounts in the financial services and fintech industries, I am dedicated to driving tangible business value by aligning technology solutions with the unique goals and strategies of my customers. Unlocking the power of data, analytics, AI, and machine learning, I help my customers accelerate innovation to solve complex challenges and enhance operational efficiency.My role involves building strong partnerships with key stakeholders, understanding their business needs, and delivering tailored, impactful solutions that drive strategic growth and transformation. Show less

  • Licenses & Certifications

    • FileNet Certified Professional Business Process Manager-Administrator 4.0

      IBM
    • IBM Certified Solution Designer - Object Oriented Analysis and Design, vUML 2

      IBM
    • IBM Certified Database Associate - DB2 9 Fundamentals

      IBM
    • Technical Specialist Profession Certification - Level 2

      IBM
      Jan 2018
      View certificate certificate
    • IBM Certified System Administrator – WebSphere Commerce 6.0

      IBM
    • IBM Certified Advanced System Administrator - WebSphere Application Server Network Deployment V6.1

      IBM
    • Data Science Foundations - Level 2 (V2)

      IBM
      Apr 2019
      View certificate certificate
    • IBM Certified Application Developer - IBM Workplace Web Content Management 2.5

      IBM
    • FileNet Certified Professional Content Manager-Administrator 4.0

      IBM
    • IBM Certified Application Developer - IBM Workplace Web Content Management 6

      IBM
  • Honors & Awards

    • Awarded to Abe Raghib
      SE of the Year FY24 Boomi Feb 2024 SE of the year is awarded to the top contributing solutions engineer among the company with highest impact on sales as well as enabling peer teammates.
    • Awarded to Abe Raghib
      President's Club Award Winner for FY24 Boomi Mar 2023 Was awarded to join the annual president's club event that honors the top sales performers.
    • Awarded to Abe Raghib
      President's Club Award Winner for FY23 Boomi Mar 2022 Was awarded to join the annual president's club event that honors the top sales performers.