Gelene Asuncion

Gelene asuncion

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location of Gelene AsuncionGreater Toronto Area, Canada
Phone number of Gelene Asuncion+91 xxxx xxxxx
Followers of Gelene Asuncion935 followers
  • Timeline

    Jan 2016 - Dec 2022

    Senior System Engineer

    Trends & Technologies, Inc.
    Current Company
    Feb 2024 - now

    IT Network Analyst

    Libro Credit Union
  • About me

    Senior Network Engineer / IT Network Analyst L3 | CCNP Enterprise | 1x Azure Certified

  • Education

    • Seneca polytechnic

      2023 - 2023
      Cloud architecture and administration
    • De la salle university - dasmariñas

      2009 - 2014
      Bachelor of science - bs electronics engineering
  • Experience

    • Trends & technologies, inc.

      Jan 2016 - Dec 2022
      Senior system engineer

      ● Provide technical support to 100+ clients, leveraging broad-based expertise to handle problem identification, diagnosis, and resolution to specific network solutions.● Installation, configuration, testing and troubleshooting of network devices such as routers, switches, wireless LAN controllers, access points, servers, and monitoring tools.● Lead the team that handles preventive maintenance activities that communicate with customers on future issues that might need to be addressed after a thorough network assessment● Scope client requirements by handling technical discussions, site surveys, preparing product comparison documentation and method of procedure (MoP) for network assessment.● Proficient in monitoring and tracking the response time of team members to guarantee that response time targets are reasonable, achievable, and aligned with client expectations/service level agreements (SLA).● Engaged in project activities in partnership with the design and security team to guarantee the fulfilment of clients' specific needs. Show less

    • Libro credit union

      Feb 2024 - now
      It network analyst
  • Licenses & Certifications

    • Cisco certified network associate routing and switching (ccna routing and switching)

      Cisco
      Aug 2015
      View certificate certificate
    • Cisco certified network professional enterprise (ccnp enterprise)

      Cisco
      Feb 2020
      View certificate certificate
    • Microsoft certified: azure administrator associate

      Microsoft
      Dec 2023
      View certificate certificate