
Larry Guinto
Customer Care Professional

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About me
Senior Brand Solutions Manager at Shopback
Education

Adamson University
2001 - 2006BS Electronics and Communications Engineering Electrical, Electronics and Communications Engineering
Experience

Ibm Daksh Bpo Limited.
Jul 2007 - Mar 2009Customer Care ProfessionalProvided excellent customer service by phone for one of the world’s largest global accounts.
![[24]7.ai](https://img.deepenrich.com/v1/company/96c9f755363ad10e3d5a5a5d201c3e3d/%5B24%5D7.ai.webp)
[24]7.ai
Mar 2009 - Jan 2013Customer Relationship Marketing ManagementInitiated outbound/inbound calls and sold products and services to client’s customers.Participated in focus group discussions, meetings, ongoing trainings, and other activities related to improving overall customer satisfaction.

Vocus
Apr 2013 - Feb 2014Account ExecutiveProspected companies to identify new business opportunities and prioritized accounts within a defined territory.Conducted outreach to leads generated by the Marketing department.Educated potential clients on the value of our public relations and marketing software.Managed leads and scheduled qualified product demonstrations for senior sales executives in order to reach performance based goals.Utilize Salesforce.com to prepare target lists for cold calling, maintaining prospect data, and prioritizing daily activity. Show less

ConversionX
Feb 2014 - Jan 2015Project ManagerInitiated client calls to explain the value of conversion optimization.Created a brief to redesign the websites of clients based on conversion optimization.Assigned tasks to designers and web developers to implement the proposed design or lay out.Consistently reported to clients any updates regarding the project.Sent reports to clients about the success of the campaign through the data extracted from Google analytics.Upsold the continuous use of conversion optimization to target the market. Show less

Moneymax
Jan 2015 - Jun 2015Sales ManagerDevelop and execute sales strategies based on up-to-date market and industry trends.Strategized, planned, directed and monitored sales of different car insurance providers.Developed and executed sales promotions and lead generation activities.Created and maintained effective partnerships with different insurance brokers.Managed the performance of group of comparison advisers by providing coaching and feedback, documenting results, counselling and mentoring, and delegation of work whenever necessary. Show less

Zomato
Jul 2015 - Nov 2020Mentors and trains team to ensure account acquisition and management of end-to-end client relationships; including pitching, negotiation, contracting, billing/invoicing, payment collection, and troubleshootingDevelops and implements a comprehensive salesperson training program.Assigns targets, allocates leads, and tracks the work of each team member along with ensuring the efficiency and effectiveness of their work.Maintains area-reports; which include revenue numbers, payment collections, and evaluation of team performance.Acquires and manages critical client accounts which have higher degree of complexity in terms of billing and servicing.Organizes promotional events and interacts with the community to increase sales volume. Show less Searched prospective clients and generated sales leads ranging from small restaurants to high-end establishments.Managed resources effectively for timely achievement of targets allocated to the team.Managed end-to-end client relationships including pitching, contracting, billing / invoicing, online- service activations, and troubleshooting.Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.Developed innovative marketing campaigns to increase engagement with target demographic and drive brand exposure. Show less
Area Sales Manager
Jan 2018 - Nov 2020Senior Key Account Manager
Jul 2015 - Dec 2017

True Digital Group
Jun 2021 - Nov 2021Key Account Manager
Booky
Mar 2022 - Jan 2023Head Of Business Development
917Ventures
Jan 2023 - Dec 2023Business Development and Partnership Manager
ShopBack
Dec 2023 - nowSenior Brand Solutions Manager
Licenses & Certifications
- View certificate

Advertising on Facebook
LinkedInApr 2020 - View certificate

Managing New Managers
LinkedInOct 2019 - View certificate

Retail Sales Management
LinkedInOct 2019 - View certificate

Coaching Employees through Difficult Situations
LinkedInFeb 2019 - View certificate

Giving Your Elevator Pitch
LinkedInFeb 2019 - View certificate

Becoming Head of Sales: Developing Your Playbook
LinkedInJan 2019
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