Larry Guinto

Larry Guinto

Customer Care Professional

Followers of Larry Guinto1000 followers
location of Larry GuintoMetro Manila, National Capital Region, Philippines

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  • Timeline

  • About me

    Senior Brand Solutions Manager at Shopback

  • Education

    • Adamson University

      2001 - 2006
      BS Electronics and Communications Engineering Electrical, Electronics and Communications Engineering
  • Experience

    • Ibm Daksh Bpo Limited.

      Jul 2007 - Mar 2009
      Customer Care Professional

      Provided excellent customer service by phone for one of the world’s largest global accounts.

    • [24]7.ai

      Mar 2009 - Jan 2013
      Customer Relationship Marketing Management

      Initiated outbound/inbound calls and sold products and services to client’s customers.Participated in focus group discussions, meetings, ongoing trainings, and other activities related to improving overall customer satisfaction.

    • Vocus

      Apr 2013 - Feb 2014
      Account Executive

      Prospected companies to identify new business opportunities and prioritized accounts within a defined territory.Conducted outreach to leads generated by the Marketing department.Educated potential clients on the value of our public relations and marketing software.Managed leads and scheduled qualified product demonstrations for senior sales executives in order to reach performance based goals.Utilize Salesforce.com to prepare target lists for cold calling, maintaining prospect data, and prioritizing daily activity. Show less

    • ConversionX

      Feb 2014 - Jan 2015
      Project Manager

      Initiated client calls to explain the value of conversion optimization.Created a brief to redesign the websites of clients based on conversion optimization.Assigned tasks to designers and web developers to implement the proposed design or lay out.Consistently reported to clients any updates regarding the project.Sent reports to clients about the success of the campaign through the data extracted from Google analytics.Upsold the continuous use of conversion optimization to target the market. Show less

    • Moneymax

      Jan 2015 - Jun 2015
      Sales Manager

      Develop and execute sales strategies based on up-to-date market and industry trends.Strategized, planned, directed and monitored sales of different car insurance providers.Developed and executed sales promotions and lead generation activities.Created and maintained effective partnerships with different insurance brokers.Managed the performance of group of comparison advisers by providing coaching and feedback, documenting results, counselling and mentoring, and delegation of work whenever necessary. Show less

    • Zomato

      Jul 2015 - Nov 2020

      Mentors and trains team to ensure account acquisition and management of end-to-end client relationships; including pitching, negotiation, contracting, billing/invoicing, payment collection, and troubleshootingDevelops and implements a comprehensive salesperson training program.Assigns targets, allocates leads, and tracks the work of each team member along with ensuring the efficiency and effectiveness of their work.Maintains area-reports; which include revenue numbers, payment collections, and evaluation of team performance.Acquires and manages critical client accounts which have higher degree of complexity in terms of billing and servicing.Organizes promotional events and interacts with the community to increase sales volume. Show less Searched prospective clients and generated sales leads ranging from small restaurants to high-end establishments.Managed resources effectively for timely achievement of targets allocated to the team.Managed end-to-end client relationships including pitching, contracting, billing / invoicing, online- service activations, and troubleshooting.Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.Developed innovative marketing campaigns to increase engagement with target demographic and drive brand exposure. Show less

      • Area Sales Manager

        Jan 2018 - Nov 2020
      • Senior Key Account Manager

        Jul 2015 - Dec 2017
    • True Digital Group

      Jun 2021 - Nov 2021
      Key Account Manager
    • Booky

      Mar 2022 - Jan 2023
      Head Of Business Development
    • 917Ventures

      Jan 2023 - Dec 2023
      Business Development and Partnership Manager
    • ShopBack

      Dec 2023 - now
      Senior Brand Solutions Manager
  • Licenses & Certifications