Experience

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  Scotiabank

  May 2018 - Dec 2019

  Customer representative

  • Contributed to excellent customer service standards and Pulse ratings at 3 different branches in Vaughan and Richmond Hill.• Effectively communicated with customers to ensure transactional accuracy and foster long-lasting customer relationships, resulting in weekly customer satisfaction survey ratings of 10/10 from branch clients.• Addressed customer requests such as closing accounts and exchanging foreign currency, paying strong attention to detail to accurately understand and complete the transactions.• Introduced and assisted customers with mobile banking, influencing successful adoption of the service while further promoting other services offered by Scotiabank. Show less

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  Celestica

  Jun 2020 - Apr 2022

  • Analyzed company-wide financial results in a timely manner using finance systems including Longview (Khalix) and Blackline, ensuring account balances were reasonable and major fluctuations were explained.• Organized and lead communications with global finance teams through Cisco Webex to communicate key deliverable deadlines & best practices, resulting in continuous improvements to the reporting process each quarter.• Managed the Finance KPI Dashboard developed using Microsoft PowerBI, updating it on a quarterly basis to provide Finance executives with an accurate snapshot of the company’s quarterly financial metrics.• Cultivated relationships with our Auditors at KPMG, communicating daily to ensure PBC deliverable deadlines were being met and any questions/queries were resolved in a timely manner, resulting in a smooth review each quarter.Projects:• Blackline Account Reconciliations Review • CPA ATO Website/Reimbursement Policy launch• Technical Accounting Database Show less

  • Student Casual - Corporate Financial Reporting

    Sept 2021 - Apr 2022

  • Corporate Financial Reporting Intern

    Jun 2020 - Aug 2021
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  Citi

  Jul 2022 - now

  Global Network Banking Global Subsidiaries Group

  • Corporate Banking Senior Analyst

    Aug 2023 - now

  • Corporate Banking Analyst

    Jul 2022 - Aug 2023