Experience

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  Apollo education and training vietnam

  Jun 2007 - Jul 2007

  Intern

   Organized Parents Seminar, Apollo Summer Camp, Children Fashion Show, Summer Gala 2007TRAINING COURSES

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  Banking training & consultancy

  Jun 2008 - Aug 2008

  Intern

   Assisted activities in Accounting, Customer Service and PR Department.  Composed Report on new taxes and enterprise laws and their effects on training and consulting firms in Vietnam

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  U.s. embassy

  Jan 2010 - Jan 2014

  Alumni coordinator assistant

  Propose and implement US Alumni Engagement and Outreach StrategiesMonitor & support Alumni projects Organize alumni networking event, workshops and conferenceMaintain and update alumni databasePublish alumni Newsletter, promote programs and resources to U.S. alumni community.

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  Us department of state

  Apr 2014 - Jan 2015

  Fulbright program assistant

  Manage the following Fulbright in Vietnam Portfolio: - Fulbright Teaching Assistant Program- Fulbright Specialist Program- Fulbright Alumni Program- other non traditional program

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  Topica edtech group

  Jun 2015 - Sept 2018

  * In charge of marketing and communication strategy, budget and implementation of integrated marketing strategy for Native Vietnam.* Built and leading 20 online marketers to double prospects to 3000 leads/ day in 2months and to increase Topica Native brand sentiment score by 150% in 2 months.* Restructured the department and initiated new incentive programs that increasedAverage Revenue per employee by 150%. * Managed 50+ advisors to provide customer service and English learning guidance to10,000+ learners, increasing students’ engagement from 25% to more than 50% in 4months;* Coordinated 10+ staffs as Head of Operation to develop new product line Topica NativeVIP - the premier English speech tutoring package;* Developed the first active customers’ complaint handling process for Topica Native.

  • Marketing Director, Topica Native Vietnam

    Aug 2015 - Sept 2018

  • Vice Director

    Nov 2016 - Aug 2017

  • Head of Advisor Department Cum Project Manager

    Jun 2015 - Jun 2016
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  Kidtopi

  Jan 2018 - Jan 2020

  Co-founder

  In charge of learning curriculum, online teaching methodology, teacher training and student care, and quality control processDeveloped content partnerships with international publishers and providersBuilt customer success and academic teamKidtopi was listed as 2020 Southeast Asia Edtech 50 featured on HolonIQ

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  Self-employed

  Jan 2020 - Sept 2024

  Independent consultant

  - E-learning, Online learning design, intergrated marketing strategy, telesales and marketing optimization- Learning Design, Curriculum Design for 21st century skill kids and youth rograms, including entrepreneurship education, health-wellness, social-emotional learning, digital literacy and AI literacy programs- Conduct new manager training courses- Angel investor and advisor for businesses serving moms and kids

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  Galaxy education jsc

  Apr 2021 - Jan 2023

  Director of content development

  - Content strategy and roadmap, learning curriculum with continuous market research and user data analysis- Led content production of edutainment videos, interactive books and learning games for ICANKid - mobile app for kids from 2-6 years old. - Managed sourcing of global and national top content providers such as Disney, Pinkfong, etc. - Top 10 best new technology mobile app in Vietnam 2022

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  Oulues - oulu entrepreneurship society

  Dec 2023 - Dec 2024

  Chairperson

  Led strategic planning, building, and coaching project leaders to organize events and projects fostering youth entrepreneurship and an entrepreneurial mindset in Oulu and across Finland. Our initiatives included workshops on Design Thinking and GenAI in Business Ideation & Validation, the Startup of You series, Dine & Disrupt 2024, the Oulu Entrepreneurship Business & Startup Crawl (2024), and the Munich Entrepreneurship Ecosystem Excursion 2024 (With JES). We also supported key ecosystem partners in delivering Startup Weekend Oulu, Nordic Entrepreneurship Week, and the Slush Community Side Event in Oulu (2024). These efforts reached and inspired over 1,400 event visitors, revitalizing OuluES, building a foundation of knowledge management, stronger partnerships, and greater brand awareness, and contributing to the evolving culture of embracing failures and learning and entrepreneurial spirit in the Oulu community. Minder weergeven

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  Finnoschool ltd

  Jan 2024 - Jun 2024

  Training and learning design intern

  - Conducted online training for teachers in India on STEAM, ICT skills and AI literacy- Conducted market research and designed a proposal for a service package named "Pathway to Finnish Universities" for the Indian market, - Developed syllabus and an e-learning course module to onboard new international students in "Pathway to Finnish universities"; - Developed learning materials (lesson plan + presentations) for teacher training on: Teaching with AI, Finnish Digital Education Landscape, Designing Creative Learning Environment - Developing a teacher's handbook on Finnish pedagogy Minder weergeven

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  University of oulu

  Jan 2024 - now

  Research assistant

  - Design learning materials and conduct training for AI Literacy Training Project- Assisting in a funding proposal for KAI- Embodied AI in Mixed Reality Project - Assisting in Data collection & processing for MAI Project (exploring role of AI chatbot that supports socially shared regulated learning).

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  International centre for edtech impact; wikit

  Jul 2024 - now

  Project research associate

  Participate in various research projects Promote the center and evidence in EdTechMain contact to the EdTech industry in Vietnam