Experience

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  Connex ontario

  Aug 1991 - Sept 2004

  Referral agent

  Acting Supervisor Information and Referral Services January- August 2000• Provided training and supervision for staff on province-wide, toll free information and referral service• Developed workshops based on on-going professional development needs of staffData and Information Specialist November 2002-December 2003• Prepared statistical reports, charts, graphs using Report Builder and PowerPoint • Acted as liaison with outside agencies to support flow of information. • Collaborated on Database Redesign and Human Resources committees Information and Referral Specialist August 1991-November 2004 • Identified client needs and provided referrals to addiction treatment services via toll-free telephone help line to consumers and parallel professionals.• Provided reflective listening, support and problem solving services to callers regarding substance abuse, problem gambling and mental health related issues• Developed comprehensive training manual.• Primary Trainer and mentor for new Information and Referral Specialists• Represented agency as speaker/participant at workshops, information symposiums, international conferences Show less

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  Habitat for humanity london

  Jan 2004 - Jan 2008

  Volunteer program manager

  Established formal volunteer program including policies and procedures, risk managment protocol and measures, privacy, job descriptions, committee mandates, evaluation and recognition, training, supervision and recognition. Established construction health and safety program. Recrutied, trained, scheduled and supervised volunteers on home construction projects. Interfaced with professional builders, trades, trade unions, corporate and private volunteers to facilitate personnel component of construction process. Show less

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  Canadian cancer society

  Jan 2009 - Jan 2010

  Volunteer engagement specialist

  Investigated demographic research, changes in volunteerism, and responded with strategies for innovative ways to engage volunteers in the CCS mission. Surveyed all volunteer functions within the Elgin-Middlesex Unit and recruitment needs for staff. Developed and implemented plans for volunteer recruitment including leveraging corporate social responsibility and skills based work-forces.

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  London and area association for volunteer administration

  Jan 2010 - Jan 2012

  President

  In addition to regular duties providing leadership to professional association. Led membership through strategic planning process including revision of mission and vision, realigning executive and committee structures and roles,establishing task force to investigate new platforms for membership support, community profile and advocacy.

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  Habitat for humanity london

  Jun 2010 - May 2012

  Manager volunteers and family services

  Managed all aspects of volunteer program inlcuding recruitment, interviewing, screening, placement, orientation and training, mentoring and supervision, and recognition. Managed Family Services portfolio. Provided oversight to Family Selection and Support Committee including outreach, selection, homeownership training and education). Provided strategic organizational and logistical support for program expansion to surrounding community. Drafted agency and department policies and procedures. Aligned visions, goals and budget to align with agency strategic plan. Show less

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  Lee jones coach and consultant

  Sept 2012 - now

  Volunteer program consultant

  I provide assistance in volunteer program development including program analysis and enhancement using the Canadian Code for Volunteer Involvement as a standard. Expertise is offered in policy and procedures, risk assessment and mitigation, volunteer recruitment, screening, training, placement, supervision, and retention. Integrating best practices, practical strategies and innovative solutions is the hallmark of my service.

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  Hamilton naturalists' club

  Jun 2013 - Apr 2015

  Volunteer management consultant

  Successfully created and implemented formal volunteer program for the Hamilton Naturalists' Club using the Canadian Code for Volunteer Involvement as the guiding tool. Established innovative Volunteer Engagement Team (VET) to provide ongoing expertise and support in maintaining a dynamic and responsive program to meet the needs of the Club.

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  Regional hiv/aids connection

  Mar 2015 - Jul 2015

  Policy consultant

  Facilitated review and development of human resources policies as part of merger between Regional HIV/AIDS Connection and John Gordon Home.

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  London cares

  Apr 2017 - Dec 2017

  Policy consultant

  Drafting governance, human resources and health and safety policies and procedures in collaboration with leadership to prepare London CAReS to become an independent incorporated non-profit providing services to the homeless population in London, Ontario

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  Professional association of volunteer leaders - ontario (pavro)

  May 2017 - Feb 2018

  Project manager - standardized volunteer opinion survey

  Providing leadership and oversight of the semi-annual Standardized Volunteer Opinion Survey (SVOS) including the promotion, coordination and implementation of a standardized survey tool for the hospital sector in Ontario. Working collaboratively with the SVOS Committee of the PAVRO Board of Directors and the PAVRO administration staff.

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  Parkinson canada

  Feb 2018 - Dec 2019

  National volunteer program coordinator

  Oversaw creation and expansion of national volunteer program following merger of Parkinson related charities into Parkinson Canada. Created programming in alignment with the Canadian Code for Volunteer Involvement from updating policies and procedures, risk management, role descriptions, staff training, targeted recruitment resources to evaluation.