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Gill Cullen

Gill Cullen

Customer Service Representative

Followers of Gill Cullen94 followers
location of Gill CullenPortlaoise, County Laois, Ireland

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  • Timeline

  • About me

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  • Education

    • Technological University Dublin

      2018 - 2022
      Ba Accounting and Finance First Class Honours

    • Adult Education Centre

      2017 - 2018
      Business Administration FETAC Level 5 Distinction

    • Adult Education Centre

      2011 - 2013
      Nursing Studies FETAC Level 5 Distinction

    • Colaiste Ide

      2002 - 2003
      Travel and Tourism FETAC Level 5 Distinction

    • St. Michael's, Holy Faith

      1997 - 2002
      Leaving Certificate

  • Experience

    • Dunnes Stores

      Dec 2001 - Dec 2004
      Customer Service Representative

    • Ryanair - Europe's Favourite Airline

      Jan 2004 - Dec 2005
      Customer Service Representative

    • PayPal

      Dec 2005 - Dec 2006
      Customer Service Representative

    • Greenstar Waste Management

      Jan 2007 - Jan 2009
      Office Administrator

      Duties and Skills: Solving all customers queries via telephone and email. Helping to resolve all customers complaints. Remaining calm under stressful situations. Calming irate customers. Meetings daily call targets of 100+ calls. Office Administration, filing, faxing. Customer Service. Answering escalated emails. Excellent communications skills. Excel Sales Reports. Working as part of a team. Multitasking.

    • ND Audit and Advisory

      Sept 2022 - now
      Audit and Accounts Associate

  • Licenses & Certifications