Muhammad Khalid

Bradford, England, United Kingdom

+91 xxxx xxxxx

[email protected]

160 followers

Timeline
Mar 2018 - Feb 2019
Information Technology Intern
Pakistan Science Foundation.
Jul 2019 - Aug 2021
Netwrok Administrator
NR Soft Ltd
Jan 2023 - Jul 2023
Information Technology Help Desk Technician
Kingdom Care Services
Current Company
Aug 2023 - now
Information Technology Support Analyst
Penny Appeal
About me
MSc Cyber Security l Cyber Security Analyst | Cyber Security Engineer | SIEM Splunk | Vulnerabilities Assessment
Education
- University of bradford
  2021 - 2022
  Master of science - ms cyber security distinction
  Activities and Societies: Key Modules – Networks and Protocols, Internet Security and Protocols, Ethical Hacking, Cryptography, and Business Systems Security, ISO27001. Dissertation – “Network Security with Honeypots Logfiles Analysis”• Deployed cloud-based honeypots to capture real traffic, detect attacks, and analyse data in the form of logs. The project aimed to enhance future security measures and utilized the SIEM tool Splunk for visual data presentation of logs.Projects • Developed an ethical hacking portfolio that involved exploring different areas of penetration testing, such as Scanning network, Vulnerability Analysis, DDoS Attacks… Show more Dissertation – “Network Security with Honeypots Logfiles Analysis”• Deployed cloud-based honeypots to capture real traffic, detect attacks, and analyse data in the form of logs. The project aimed to enhance future security measures and utilized the SIEM tool Splunk for visual data presentation of logs.Projects • Developed an ethical hacking portfolio that involved exploring different areas of penetration testing, such as Scanning network, Vulnerability Analysis, DDoS Attacks, and Network Sniffing. This included using various penetration tools and setting up virtual test environments using Kali Linux, Windows 7, and Cisco Packet Tracer.• Group presentation and simulation of a DDoS Slowloris attack using Kali Linux virtual machine, Xampp and Windows 7 virtual machine.• Static malware analysis using different techniques and performed packet inspection using Wireshark. Show less
Experience
- Pakistan science foundation.
  Mar 2018 - Feb 2019
  Information technology intern
  As an Internee in IT, under the supervision of professionally trained in the installation andtroubleshooting of IT equipment. This job function demanded the utilization of my IT skills includingOS upgradation, software deployment, network cabling, troubleshooting the LAN and printer network, Identifying, and resolving issues with IT networks, basic knowledge of firewall, VPN and ACLconfiguration and requirements gathering and analysis.
- Nr soft ltd
  Jul 2019 - Aug 2021
  Netwrok administrator
  Conﬁgured and managed Windows Server, including Active Directory, user account management, group policies and DNS.Collaborated with clients to resolve Oﬃce 365 common issues.Managed routers, and switches and conducted computer network troubleshooting.Diagnosed and resolved hardware/software issues for desktops, laptops, and new workstations.Conﬁgured and maintained printers, and end devices, and kept track of inventory control and asset records.Assisted customers via phone and email, conducting remote troubleshooting to resolve technical issues. Show less
- Kingdom care services
  Jan 2023 - Jul 2023
  Information technology help desk technician
  Provided first-line IT support, troubleshooting hardware, software, and local networking issues to ensure seamless office operations.Scheduled staff for shifts via phone and email, maintaining accurate records in scheduling software, and ensuring efficient communication.Installed and updated software applications, ensuring compatibility and functionality.Conducted routine maintenance of IT systems, including backups, antivirus updates, and performancemonitoring.Supported end users with hardware and software issues to ensure seamless operations. Show less
- Penny appeal
  Aug 2023 - now
  Information technology support analyst
  Provide technical support, resolving approximately 60% of escalated tickets, reducing IT workload, and ensuring timely issue resolution.Administer Microsoft 365 services, including managing Intune, Exchange, SharePoint, and Teams, achieving 99% system uptime, and improving end-user productivity.Support and troubleshoot network-related issues, including routers, switches, firewall configurations, VPN setup, access points, and networked printers.Configure and manage LAN, VLAN, DHCP, and DNS to ensure seamless network connectivity.Administer Active Directory, Group Policy, and virtualisation platforms (Hyper V, VMware) for usermanagement, policy implementation, and system performance.Build, configure, and deploy PCs, laptops, tablets, and other mobile computing devices to support the requirements of a new startup and meet organisational needs.Perform routine IT system maintenance and updates to ensure seamless network connectivity.Collaborate with management to address complex technical problems and implement solutions that reduce recurring issues by 70%, improving overall IT service delivery. Show less
Licenses & Certifications
- Driving
  Driver and vehicle licensing agency (dvla)
  Dec 2022
- Introduction to networking
  New york university
  Jul 2020
  View certificate
- Cisco certified network associate routing and switching (ccna)
  National university of sciences and technology (nust)
  Apr 2014
- Certificate in cyber security
  National vocational and technical training commission navttc
  Mar 2021
- Fundamentals of red hat enterprise linux
  Red hat
  Oct 2020
  View certificate
- Introduction to computer science and programming using python
  Massachusetts institute of technology
  Aug 2020
  View certificate
Honors & Awards
- Awarded to Muhammad Khalid
  Gold Medalist National University of Modern Languages Jun 2019
- Awarded to Muhammad Khalid
  Bestway Scholarship -