Experience

• 

  Winston-salem dash

  Dec 2009 - Mar 2011

  • Received and processed over $1.3 million in season, group and individual ticket orders• Prepared daily, weekly and monthly closeout reports on all monies process for review by Executive Staff• Managed logistics and operations of part time game day staff• Managed and resolved account receivables and general ledger outstanding client balances from prior year ticket sales • Planned, coordinated and executed over 50 elementary and middle school assemblies to generate program participation, ballpark event for over 6,000 program participants and “Read with a Dash Player” events at local libraries for qualifying students• Scripted and conducted VIP tours for season ticket holders and sponsors of ballpark• Provided support for grand opening of new BB&T Ballpark for the Winston-Salem Dash baseball team.

  • Ticket Operations Assistant

    Oct 2010 - Mar 2011

  • MVP Education Program Coordinator

    Dec 2009 - Oct 2010
• 

  Sageworks

  Mar 2011 - Jul 2013

  • Designed Project Management Life Cycle policies and procedures resulting in improved project quality and delivery• Lead Application Performance Management effort on web applications and servers, resulting in over 60% performance improvement across application suite• Managed and enhanced product development life cycle team where responsibilities included software quality assurance, release operations and risk mitigation • Accompanied sales team in pre-sales discussions to provide insight in marrying technical aspects between product suite and customer requirements• Awarded company Service and Dedication award in 2011 for exemplary management of technical team QA department Show less

  • Project Manager / QA Manager

    Aug 2011 - Jul 2013

  • Finance Product Specialist

    Mar 2011 - Aug 2011
• 

  The george washington university - information technology

  Jul 2013 - Mar 2022

  • Facilitates cloud adoption by driving efforts to migrate services as resident expert to Azure and Microsoft 365 platforms including, but not limited to, identity, directory services, security, mail and collaboration services• Maintains and enhances Active Directory Domain Services and Azure Active Directory hybrid environment capabilities • Leads multiple phased initiative to mature Identity and Access Management (IAM) program resulting in successful completion of first phase objective of transitioning from legacy IAM platform to in-house identity solution Show less • Conducted planning, design and implementation activities to upgrade service architectures for improved service delivery• Configured and managed over 600 Windows OS based servers in support of services provided to the University by the Division of Information Technology• Lead initiatives to automate operational activities including, but not limited to, server installs and configurations, server decommissions, server snapshots and responses to system alerts• Utilized prior leadership and project management experiences to assist team members on successful project organization and delivery Show less • Liaised with functional, technical and development resources to ensure on time and on budget delivery of project deliverables• Planned and executed inaugural Project Management Symposium to exchange ideas about project management practices in Higher Education• Consistently led PPMO initiatives for organizational improvement including resource management procedures, division awareness of project management processes and deliverables, and the integration of other divisional functional processes with project management life cycle Show less

  • System Engineer

    Jun 2017 - Mar 2022

  • System Administrator

    Oct 2015 - Jun 2017

  • Jr. Project Manager

    Jul 2013 - Oct 2015
• 

  Ey

  Mar 2022 - now

  • Manager

    Jan 2023 - now

  • Senior Consultant

    Mar 2022 - Jan 2023