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Jocelyn Hillen

375 followers

Pittsburgh, Pennsylvania, United States

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Timeline
About me
Product Owner in Member Listening Systems at Highmark Health
Education
- The University of the Arts
  1997 - 2001
  Bachelor of Fine Arts (B.F.A.) Theatre/Theater
- Art Institute of Pittsburgh
  2007 - 2009
  Associate of Arts (A.A.) Residential Design
Experience
- Starbucks Coffee Company
  May 1999 - Jan 2012
  - Store Manager
    May 1999 - Jan 2012
  - Barista
    May 1999 - Jan 2008
- Self-employed
  Jan 2009 - now
  Actress and Comedian
  Professional actress and comedic improviser, resume provided upon request
- Highmark Direct
  Mar 2012 - Dec 2012
  - Store Associate
    Sept 2012 - Dec 2012
  - Concierge
    Mar 2012 - Sept 2012
- Highmark Inc.
  Jan 2013 - Aug 2020
  - Member Engagement Guide
    May 2017 - Aug 2020
  - Marketing Associate, Retail and Senior Markets
    Jan 2013 - May 2017
- Self
  Aug 2014 - now
  Long form improv coach
- Highmark Health
  Aug 2020 - now
  A little strategy for the Member Listening System and a lot of product management for MLS applications!
  - Product Owner
    Jan 2022 - now
  - Strategy Analyst
    Aug 2020 - Apr 2022
Licenses & Certifications
- Google GenAI Leader Certification
  Google
  Oct 2025
- Certified Product Manager (CPM)
  AIPMM The Association of International Product Marketing and Management
  Jun 2022
- Human-Centered Design Practicioner
  LUMA Institute
  Feb 2023
- Insurance Producer
  Pennsylvania Insurance Department
  Aug 2012

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