
Timeline
About me
APAC Training Lead @ ByteDance | ITIL, Lean Six Sigma, Professional Coaching (ICF)| Agile Project Management
Education

University of tenaga nasional
2003 - 2008Bachelor's degree information technology
Experience

Ibm sdn bhd
Sept 2007 - Apr 2013QA cum Trainer
Oct 2010 - Apr 2013IT helpdesk Specialist
Sept 2007 - Oct 2010

Dgkom sdn bhd
Apr 2013 - Feb 2015System application trainer cum qa
Aig ss sdn bhd
Feb 2015 - Mar 2018-Responsible for leading team of trainers and handling Operations Training Needs. * Awarded as Professional of the Year 2016 for outstanding performance and contribution to the organization.
Learning & Development Lead
Apr 2017 - Mar 2018Trainer - Learning And Development
Feb 2015 - Mar 2017

Accenture
Apr 2018 - Mar 2019Quality,training and policy lead* Responsible for leading team of trainers and QAs, managing global initiatives, and handling Operations Training Need.

Cbre asia pacific
May 2019 - Oct 2020Project manager: talent, learning and developmentManaging and driving TLD projects & programs end to end (APAC Region)

Bytedance
Dec 2020 - nowAPAC Training Lead
Mar 2022 - nowQuality Assurance Lead
Dec 2020 - Feb 2022
Licenses & Certifications

Yellow belt lean six sigma
AigJan 2016
Advanced microsoft excel
Jan 2015
Itil foundation
Jan 2015
English for telephoning
Jan 2011
Coaching and calibration skills
Jan 2010
Ciac customer rep certification
Jan 2009- View certificate

Virtual interviewing for hr
LinkedinJul 2020 - View certificate

Body language for leaders
LinkedinJun 2019 - View certificate

Creating an amazing life
LinkedinNov 2019 - View certificate

Delivering bad news effectively
LinkedinMay 2019 
Advanced ms power point
MicrosoftJan 2015- View certificate

Coaching skills for leaders and managers
LinkedinAug 2020 - View certificate

Using questions to foster critical thinking and curiosity
LinkedinJun 2020 - View certificate

Developing your emotional intelligence
LinkedinNov 2019 - View certificate

Strategic agility
LinkedinJun 2019 - View certificate

A career strategist's guide to getting a job
LinkedinAug 2020 - View certificate

Managing globally
LinkedinNov 2019 - View certificate

Assessing and improving strategic plans
LinkedinJun 2019 - View certificate

Strategic thinking
LinkedinJun 2019 - View certificate

Time management: working from home
LinkedinJul 2020 
Certified professional coach (icf)
International coaching federationMay 2024- View certificate

Tips for better business writing
LinkedinNov 2019 - View certificate

Improving your focus
LinkedinJan 2020
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