
Tre' Pickel
Premium Seating Game Day Staff

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About me
Account Executive, Customer Experience and Growth
Education

Fenway Sports Management University
2020 - 2020
Eastern Michigan University
2012 - 2013Business Administration and Management, General
Mount St. Joseph University
-Bachelor of Business Administration (B.B.A.) Bachelor of Science in Business AdministrationActivities and Societies: Resident Assistant | Black Student Union Treasurer | Division III Collegiate Basketball Team Member
Experience

Cincinnati Bengals
Jan 2015 - Jan 2018Premium Seating Game Day Staff
GreenSky®
Jan 2018 - Jan 2019Customer Service Representative
Cincinnati Reds
Mar 2018 - Sept 2018Single Game Ticketing Intern
Stockton Kings
Jan 2019 - Jan 2020Account ManagerGenerated $35K+ in revenue before the COVID-19 disruption through proactiveoutreach to potential prospects, establishing relationships, and sellingseason, premium, and group memberships.* Organized and hosted multiple themed night events, collaborating withvarious groups, enhancing fan engagement, and driving participation.

Living Sport LLC
Jan 2019 - Jan 2019Event Operations Assistant
Nashville Superspeedway
Jan 2020 - Jan 2023Key player in relaunching the speedway by servicing over 1,000 accounts.Developed client relationships, managed a diverse portfolio, and createdtailored promotional packages to enhance brand visibility during raceevents.* Led negotiations and contract discussions with key stakeholders,generating over $1M in sales within six months.* Leveraged the Ticketmaster Archtics system to maintain precise records ofcustomer interactions.
Senior Account Executive
Jan 2022 - Jan 2023Account Executive
Jan 2020 - Jan 2022

Tennessee Titans
Jan 2021 - Jan 2023Premium Service AssistantDelivered exceptional service to suite-level guests by welcoming them uponarrival and ensuring a seamless check-in experience.* Attended to food and beverage orders and promoted premium offerings whilemaintaining the cleanliness and organization of the suites throughout theevent.* Addressed inquiries or concerns promptly and courteously, collaboratingwith culinary and beverage teams for timely service. Monitored suiteinventory and assisted in restocking as needed during the event to ensureguest satisfaction. Show less

N2y LLC
Jan 2023 - Jan 2024Account ManagerActed as the main contact for assigned accounts, building strong clientrelationships to understand needs and enhance satisfaction. Collaboratedwith sales, marketing, and product teams to successfully align strategiesand execute client solutions.* Presented a standards-based special education curriculum to schools,emphasizing benefits and alignment with educational guidelines to enhancestudent outcomes.* Collaborated with district administrators to implement strategies forproduct integration, offering ongoing support and professional developmentfor educators.* Built strong relationships with current and prospective clients, seekingfeedback and engaging in open communication to address unique challenges andprovide tailored solutions. Show less
Licenses & Certifications
- View certificate

Persuasive Selling
LinkedInMay 2020 - View certificate

Managing Your Sales Process
LinkedInApr 2020 - View certificate

Sales Pipeline Management
LinkedInMay 2020 - View certificate

Communicating with Confidence
LinkedInMay 2020 - View certificate

Effective Listening
LinkedInMay 2020 
Accelerated Sports Career Academy (ASCA)
Accelerated Sports Career AcademyFeb 2019- View certificate

Sales Strategies and Approaches in a New World of Selling
LinkedInJul 2021 - View certificate

Asking Great Sales Questions
LinkedInMay 2020 - View certificate

Customer Retention
LinkedInJun 2021 - View certificate

Innovative Customer Service Techniques
LinkedInJul 2021
Honors & Awards
- Awarded to Tre' PickelA.C.E. (Awesome Client Experience) Chanell Smith, Client Relationship Center Dec 2016 "Client wanted a manager to hear his call. He complimented Tre' for the service he provided. He stated that Tre' was honest, respectful, and patient and that every customer service rep should be like him. He went above and beyond to take care of the customer. "
- Awarded to Tre' PickelDean's List Mount St. Joseph University Dec 2013
Volunteer Experience
Alumni Relations Committee Member
Issued by Living Sport on Jan 2020
Associated with Tre' Pickel2019 NFL Draft Party
Issued by Cincinnati Bengals on Apr 2019
Associated with Tre' Pickel2015 All-Star Game Pre-Game Rehearsal Stand-In
Issued by Major League Baseball on Jun 2015
Associated with Tre' Pickel
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