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Roger Mitten, CRCR

Roger Mitten, CRCR

Followers of Roger Mitten, CRCR2000 followers
location of Roger Mitten, CRCRGlen Ellyn, Illinois, United States

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  • Timeline

  • About me

    Director of Appeals, Recovery Ways

  • Education

    • Northwestern University

      -
      Bachelor of Arts (B.A.) History

  • Experience

    • Tennis Corporation of America

      Sept 1996 - Mar 2005

      Increased net revenue of the Tennis, Aquatics and Pro Shop Departments by $275,000, a 12% improvement. Managed 35 tennis professionals and tennis programs for 2700 members. Implemented staff recruitment, training and management. Increased Tennis Department's net revenues by $330,000, an improvement of 11%. Managed 15 tennis professionals and tennis programs for 1000 tennis participants. Grew tennis net revenue by $100,000, an increase of 18%, through tennis program creation, marketing and management. Managed and marketed the Club's Junior Tennis Program. Increased net tennis revenue by $100,000, a 40% improvement.

      • Club Manager, The Bannockburn Club

        Jul 2003 - Mar 2005

      • Head Tennis Professional, Mid-Town Tennis Club

        Apr 1999 - Jun 2003

      • Director of Tennis, The Bannockburn Club

        May 1998 - Apr 1999

      • Director of Junior Tennis, Mid-Town Tennis Club

        Sept 1996 - May 1998

    • Wellbridge, Inc.

      Mar 2005 - Jun 2006
      National Tennis Director & Midwest Regional Tennis Manager

      Managed tennis financials, operations and programming for nine clubs throughout Minneapolis, serving 60,000 members. Increased net tennis revenue by $570,000, a 10% improvement, by hiring 30 tennis professionals and by creating and marketing new junior and adult tennis programming which produced improved lesson quality, customer service and member satisfaction.

    • Five Seasons Family Sports Clubs

      Nov 2006 - Jun 2009
      National Tennis Director

      Managed tennis financials, operations and programming for seven clubs throughout the Midwest, serving 40,000 members. Grew tennis net revenue by $639,000, a 30% increase, through creation, marketing and implementation of new tennis programs and by hiring of additional tennis professionals.

    • Accretive Health

      Jul 2009 - Jun 2013
      Senior Director

      Delivered $25.3M in net patient revenue improvement on aged, multiple denial accounts.Created, trained and directed a denial management team that worked 15 hospitals' high-risk denials for one year (2012-2013). The denial management team improved net patient revenue by $16.6M.

    • Element Consulting Group

      May 2014 - Jun 2015
      Consultant, Revenue Cycle Solutions

    • Recovery Ways

      Jul 2015 - now
      Director of Appeals

  • Licenses & Certifications

    • CRCR (Certified Revenue Cycle Representative)

      HFMA (Healthcare Financial Management Association)

  • Honors & Awards

    • Awarded to Roger Mitten, CRCR
      Humanitarian Award PTR (Professional Tennis Registry) 2002 PTR is the largest global organization of tennis teaching professionals with more than 14,600 members in 117 countries. The Humanitarian Award is presented to a PTR member who has "displayed unselfish work in the promotion of tennis that primarily impacts disadvantaged players...". This international award has been given to 27 recipients in the history of the organization.

  • Volunteer Experience

    • Founder

      Issued by Tennis Opportunity Program, Inc. (TOP) on Sept 1988
      Tennis Opportunity Program, Inc. (TOP)Associated with Roger Mitten, CRCR